Principal Project Director, Communications Engineering

Company Description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

The Senior Director, Engineering Delivery is responsible for leading, overseeing, managing and implementing multiple IT/ Engineering projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements. Concurrently, you will be required to head the delivery of the homeland and public service group and hold P&L responsibility.

You will also manage project teams across different functional areas and lead pre-sale activities to respond to tenders; managing staff’s training, performance, feedback and morale; taking ownership of staff’s project assignments; taking full accountability of projects’ development milestones; and project financials.

Project & Service Management

Review the project lifecycle (initiation, plan, execution, completion)

Review project schedules, quality plans, budgets, and communication and risk management plans

Manage issues arising out of scope definition and disputes that impacted scope, schedule and cost

Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc

Manage project financials, ensuring project cost/ revenue forecast is done accurately

Oversee the implementation of the project with regard to schedules, budget, manpower and quality

Resolve project overrun issues

Monitor and report on project management progress to Senior Management and Customer

Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage

Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.

Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness

Customer/Vendor/ Stakeholder Management

Manage contracts and subcontractors

Effectively engaged stakeholders in project decisions and execution

Build long-term customer relationships by anticipating and exceeding customer’s expectation

Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development

Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Sales Manager(s) for development of that opportunity

Participate in tenders and contribute to tender proposal, provide inputs in project delivery effort, risks and review compliance to tender requirement

Be involved in pre-sale activities and provide leadership to the project team to ensure proposals/enhancements are fully analysed and evaluated for benefits and cost

Team Management

Participate in leadership activities and providing performance feedback and developmental coaching

Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management Build, lead and motivate a high performing team with innovative culture

Lead, guide, manage and motivate the projects’ team members in delivering quality project works, manage project exceptions and delighting the customers

Plan for optimal use of resources across teams comprising Project and Technical competencies

Manage performance review of team and maintain open communication with team for feedback on continuous improvement

Plan and develop team members to achieve their individual career development plan

Ensure high individual and staff billability

Qualifications

Degree in Engineering, Computer Science or equivalent

More than 15 years of project management experiencePreferably to have experience in the defence and homeland industry

Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques

Able to lead, develop and maintain respectful and trusting relationship

Able to travel as and when required

Additional Information

We are driven by our AEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity - and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

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Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.