Sr Technical Sales Specialist - Unified Communications, Managed Network and Security

Location:

Montréal, QC, CA Montréal, QC, CA, H3B 1S6

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Req ID: 54752

Jobs by Category: Technology Solutions

Job Function: Sales & Professional Services

Status: Full Time

Schedule: Regular

Description

Unified communications, managed networks, and cloud security are transforming how businesses work and connect. You will be a strategic partner and not just technical support, guiding account executives to identify real opportunities and position integrated solutions that will truly change the way your clients work and secure their operations. Independence, direct impact, and geographic flexibility.

We are seeking a Technical Sales Specialist – Unified Communications, Managed Network and Security to support our account executives with customers in the mid-market and enterprise segments in Quebec. You are an autonomous and collaborative technical expert who excels at discovering customer needs, preferring to deepen your technical expertise rather than progress toward account management. Capable of managing multiple requests simultaneously, you effectively present your recommendations to both technical and executive stakeholders, adapting your language to your audience.

Key Responsibilities

Serve as a technical expert on Unified Communications, managed network, and security solutions for Quebec's mid-market, enterprise, and public sector teams, and be available to travel to customer locations in the territory

Provide technical advice on UC solutions including voice, video conferencing, instant messaging, presence/availability, and collaboration tools

Advise clients on managed network solutions including SD-WAN, managed LAN, managed Wi-Fi, and WAN connectivity, positioning the value of a fully managed service from a single vendor

Identify and position cloud security solutions (SASE) to secure remote workers and branch offices, in collaboration with specialized security teams

Support account executives during client meetings by leading technical discovery conversations to assess communications, network, and security needs

Identify modernization opportunities and develop integrated solution recommendations covering UC, managed network, and security

Collaborate with customer IT teams and facilitate connections between account executives and internal resources (solutions architects, security specialists, implementation teams) for qualified opportunities

Translate complex technical capabilities into clear language highlighting operational results and business benefits

Qualifications

Technical Knowledge

Unified Communications and Voice: Solid practical understanding of VoIP architectures and managed telephone systems. Understanding of UC deployment architectures (on-premises, cloud, hybrid) and familiarity with platforms (Microsoft Teams, Cisco Webex, Avaya, Mitel or equivalent)

Managed Network: Understanding of SD-WAN, managed LAN/WAN and managed Wi-Fi architectures in a managed services context. Knowledge of network delivery models including connectivity (fiber, cellular) and proactive management. Understanding of quality of service (QoS), bandwidth, and redundancy concepts that influence UC and network deployments

Network Security and SASE: Understanding of SASE (Secure Access Service Edge) architectures for securing remote users and branch offices. Understanding of SSE, NGFW components, and the positioning of cloud-integrated security as part of a managed network solution

Required Skills

10+ years of experience in B2B technology sales, preferably in unified communications, voice, managed network, telecommunications, or managed services

Proven experience in a sales support, technical specialist, or solutions engineer role

Track record demonstrating effective collaboration with account executives

Familiarity with Quebec's mid-market and enterprise segments

Proficiency in Salesforce CRM and opportunity management

Bilingual (French/English) with advanced English language proficiency required

Valued Certifications and Experience

UC/Voice certifications (Microsoft Teams, Cisco Webex, Mitel, Avaya or equivalent)

Cisco certifications (CCNA, CCNP)

Fortinet NSE certifications

Security certifications (Security+, CISSP or equivalent)

Prior experience as a voice/UC engineer, systems engineer, or technical architect

Familiarity with TELUS products and services

Asset: Knowledge of SASE solutions (Fortinet FortiSASE, Cisco Secure Access) and experience selling cloud-integrated security solutions within a managed network environment

Salary Range: $109,000-$202,000

Performance Bonus or Sales Incentive Plan: $50,000-110,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

Flexibility to work in-office, virtually or a combination of both, based on the role's requirements

Generous company matched pension and share purchase programs

Opportunity to give back to communities in which we work, live and serve

Career growth and learning & development opportunities to develop your skills

And much more …

Job Type: This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.