Area Sales Manager
About the role
Summary
The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.
About the Role
Key responsibilities:
Drive Competitive Sales Growth
Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans
Deliver Value to Customers and Patients
Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
Live by Novartis Code of Ethics and Values and Behaviors.
Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
Distribution of marketing samples (where applicable)
Essential Requirements:
To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes
Desirable Requirements:
Established Network to target Customer Group desirable.
Specific Product knowledge desirable.
Sales in Healthcare / Pharma / related business.
Skills:
Key Account Management
Commercial Excellence
Communication Skills
Compliance
Conflict Management
Cross-Functional Coordination
Customer Insights
Professional Ethics
Health care Industry
Influencing Skills
Negotiation Skills
Selling Skills
Technical Skills
Languages:
English
Hindi, Rajasthani, Marwari
Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
Division
International
Business Unit
Sales
Location
India
Site
Rajasthan
Company / Legal Entity
IN10 (FCRS = IN010) Novartis Healthcare Private Limited
Functional Area
Sales
Job Type
Full time
Employment Type
Regular (Sales)
Shift Work
No
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Questions about this role
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