Customer Service Representative – DigiKey Team (Polish/English speaking) | Hybrid

Join DigiKey as a Customer Service Representative(polish/english) – Hybrid in Enschede

Are you looking for a role where you can combine customer contact, problem-solving, and career growth in an international environment? Do you enjoy helping people, working with a team, and making a real difference for customers every day? Then this opportunity at DigiKey, in partnership with Concentrix, could be exactly what you are looking for.

At DigiKey, innovation and customer focus go hand in hand. Together with Concentrix, we create smart, practical solutions that help customers move forward — whether they are working on a small technical project or a large business challenge. As part of our team, you will play an important role in delivering the service and support our customers rely on.

What you will do

Support customers with confidence and care

You will be the first point of contact for customers, helping them by phone and email

You will listen carefully, respond professionally, and make sure every customer feels supported

You will turn questions and challenges into positive customer experiences

Work closely with internal teams

You will collaborate with teams such as Sales and Technical Support

You will help make sure customers receive the right answers and solutions quickly

You will act as an important link between the customer and the organization

Spot opportunities to add value

While supporting customers, you will also recognize commercial opportunities where relevant

You will use modern software and systems to work efficiently and effectively

You will help strengthen both the customer relationship and the business

Who we are looking for

Someone who enjoys helping people

You are customer-focused, approachable, and solution-oriented

You like creating positive experiences and are happy to go the extra mile

You enjoy working in a role where no two days are exactly the same

A strong communicator

You speak fluent English and Dutch (C1 level)

You are comfortable communicating clearly and professionally, both spoken and written

You know how to adapt your communication style to different customers and situations

A team player with the right mindset

You are available for 32 to 40 hours per week

You are ready to attend a 5-week full-time training program

Experience in customer service, especially in a B2B environment, is a plus

You can work well independently, while also being a reliable and supportive colleague

✅ What we offer you

A strong package

A salary of €15.28 per hour

6.2% pension accrual

A stable position in an international and growing organization

Flexibility and balance

The opportunity to work hybrid, partly from home and partly on site in Enschede

Working hours from Monday to Friday between 8:00 AM and 6:00 PM

A healthy work-life balance with no weekend shifts

Growth and development

A comprehensive onboarding and training program to help you start with confidence

Free access to e-learning and development programs

Additional learning opportunities through Concentrix University

Real opportunities to grow both personally and professionally

Why join us

Because you want more than just a job

This is a role where you can build valuable experience in an international environment

You will be part of a company that values development, teamwork, and customer excellence

Because your growth matters

At Concentrix, we invest in people

We want you to feel supported, challenged, and empowered to build your future

Because your contribution makes a difference

Every customer interaction matters

In this role, you will have a real impact on customer satisfaction and business success

Not sure if you meet every requirement?

Please apply anyway

We know that great candidates do not always tick every box

If this role is not the perfect fit, we will be happy to explore other opportunities with you within Concentrix

Ready for your next step?

We would love to hear from you

Apply today and take the next step in your career with DigiKey and Concentrix

If you would like more information first, feel free to get in touch with us

Jeanine Pontier 06-20436628

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