Customer Project Manager

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About this opportunity

Are you a proven leader with a passion for customer satisfaction and Core network solutions? If so, you might be the next Customer Project Manager (CPM) for Core at Ericsson. In this role, you will take charge of Fulfillment Assignment Specifications (FAS) for Core projects and ensure we meet both our own high standards and those of our valuable customers.

You will be responsible for maintaining total compliance with group directives, legal and financial guidelines, as well as global and local Environmental and Occupational Health and Safety (E+OHS) requirements. Ensuring data security and privacy is paramount in our connected world, a task you will take on with diligence. Together with your project team, you will drive value and benefits to our customers and contribute to Ericsson's continued growth and excellence in Core.

What you will do

Guarantee alignment between contract and delivery through pre-sales CFR for Core projects.

Establish a solid project plan as an input for approval to execute, and then lead this plan to successful delivery.

Cultivate strong relationships with customers and key stakeholders to maintain alignment throughout execution.

Manage financial performance to ensure delivery to target Unadjusted Margin.

Deliver within agreed scope, budget, timeline and ethics, adhering to all legal, compliance and environmental standards.

Ensure data quality and accuracy to enable responsible and timely reporting.

The skills you bring

Consultative skills and the ability to understand customer needs and propose value-adding solutions.

Stakeholder management and customer relationship building at multiple levels (technical and business).

Proven experience managing Core network projects (e.g., EPC/IMS/5GC or similar) directly with the end customer.

Demonstrated experience as the primary Project Manager with direct and sustained contact with the customer.

Advanced English and fluent Spanish, both written and spoken (bilingual).

Solid experience in presales activities (e.g., scoping, estimations, supporting proposals, contract review).

Project management experience in telecom or related technology environments.

PMP certification (ideally active/valid) or equivalent project management certification/experience.

Experience with 4G/5G Core, virtualization and cloud technologies (e.g., NFV, CNF, container platforms, private/public cloud).

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Primary country and city: Mexico (MX) || Mexico City

Req ID: 786890