CIAM Technical Project Manager

Company Description

At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.

We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.

We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible.

Job Description

We are looking for a technically savvy Project Manager with a strong background in Customer Identity & Access Management (CIAM). A delivery-focused leader to drive a critical portfolio of identity and cyber security initiatives across enterprise platforms.

This role sits at the heart of a high-visibility program focused on modernising identity platforms, reducing cyber risk, and ensuring scalable, secure customer experiences.

As the CIAM Technical Project Manager, you will lead a pipeline of initiatives spanning platform transformation, security remediation, and continuous improvement. You’ll work closely with engineering, cyber security, and architecture teams to drive outcomes in a complex, fast-paced environment.

Qualifications

Proven experience as a Technical Project Manager in CIAM / IAM environments

Strong understanding of identity technologies (e.g. SiteMinder, Identity Manager, OAuth2, OIDC, directories)

Experience delivering cloud migration and legacy modernisation programs

Solid knowledge of cyber security principles and risk remediation

Ability to manage multiple concurrent workstreams with competing priorities

Strong stakeholder management skills across engineering, cyber, and business teams

Comfortable working in fast-paced, evolving environments with shifting priorities

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks