Recurring Revenue Management IT Business Analyst

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

Job Description:

We are seeking an experienced Recurring Revenue Management IT Business Analyst to design, architect, and continuously improve our enterprise subscription billing systems across Services, Software, and Hardware offerings. This strategic role requires a blend of technical expertise, business acumen, and collaborative leadership to drive our subscription & services revenue transformation initiatives.

Your Contribution: Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech.

Requirements & Design

Gather and analyze business requirements for subscription/services billing processes and systems

Design functional specifications and technical architecture for enterprise subscription management solutions

Create detailed process flows, data models, and system integration designs

Define business rules and logic for subscription lifecycle management (provisioning, renewals, upgrades, cancellations)

Configuration & Implementation

Configure and customize subscription billing platforms to meet business requirements

Manage configuration changes across development, testing, and production environments

Design and implement pricing models, billing schedules, and revenue recognition rules

Develop integration specifications between billing systems and upstream/downstream applications (ERP, CRM, order management)

Testing & Quality Assurance

Develop comprehensive test strategies and test cases for subscription billing scenarios

Coordinate user acceptance testing (UAT) with business stakeholders

Validate data integrity, billing accuracy, and system performance

Troubleshoot issues and coordinate resolution with technical teams

Training & Deployment

Create training materials and documentation for end-users and support teams

Conduct training sessions for business users on new features and processes

Lead deployment activities and coordinate go-live support

Develop runbooks and knowledge base articles for operational support

Collaboration & Leadership

Partner closely with IT Value Squads on strategic subscription initiatives

Work with Support and Development teams on tactical enhancements and issue resolution

Serve as subject matter expert on subscription billing processes and systems

Facilitate cross-functional workshops and design sessions

Communicate project status, risks, and recommendations to stakeholders

Key Qualifications

For consideration, you must bring the following minimum skills and experiences to our team:

6-8 years of experience in IT business analysis, with focus on billing, subscription management, or revenue systems

Proven track record of implementing enterprise subscription billing solutions

Experience with full project lifecycle: requirements gathering through deployment

Strong background in enterprise IT systems integration

Technical Skills

Deep understanding of subscription business models and recurring revenue operations

Experience with subscription billing platforms ( Zuora, Stripe Billing or Salesforce RCB or Right Rev Revenue Recognition application preferred)

Knowledge of billing processes: invoicing, payment processing, revenue recognition, collections

Familiarity with integration technologies (APIs, middleware, data mapping)

Understanding of data management principles and SQL basics

Business & Analytical Skills

Strong requirements elicitation and documentation capabilities

Excellent analytical and problem-solving skills

Ability to translate business needs into technical specifications

Experience with process improvement methodologies (Lean, Six Sigma, Agile)

Financial acumen related to revenue recognition and subscription metrics

Soft Skills

Outstanding communication skills (written and verbal)

Proven ability to work effectively with cross-functional teams

Strong stakeholder management and influencing capabilities

Self-motivated with ability to manage multiple priorities

Detail-oriented with commitment to quality and accuracy

Education Preference

Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, Computer Science, or related field

Accounting or Finance degree strongly preferred for revenue recognition expertise

Master's degree in Finance, Accounting, MBA, or MS in Information Systems is a plus

Relevant professional certifications highly valued

Preferred Qualifications

Experience with SaaS or subscription-based business models

Certifications in relevant platforms (Zuora Certified, Salesforce CPQ, etc.)

Knowledge of revenue recognition standards (ASC 606, IFRS 15)

Experience with Agile/Scrum methodologies

Background in enterprise software, hardware, or IT services industries

Familiarity with order-to-cash processes

Experience with data analytics and reporting tools

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

#LI-MR2

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.