Business Operations Manager

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission.

Flexdrive is a member of the Lyft family of companies, although it operates as its own separate and distinct entity within that family of companies. Flexdrive is a fleet management company that manages roughly 15,000 vehicles and is building the future of AV fleet management with operations in the US and Europe.

We are looking for an experienced business operations professional who is passionate about developing Flexdrive’s systems, processes, and operations. This role owns the financial modeling and analytics that drive fleet management strategy, including forecasting short- and long-term outcomes, monitoring market conditions, supporting expansion into autonomous vehicles, and translating data into actionable recommendations.

You will serve as a subject matter expert across multiple business verticals, reviewing actual spend against forecast, building predictive financial models, identifying anomalies in complex invoice workflows, and supporting month-end close deliverables. This role supports both the rental business and AVs, meaning you will operate across the full spectrum of Flexdrive’s portfolio as we scale.

The ideal candidate brings deep analytical rigor, a strong finance foundation, and the ability to operate across business operations, financial operations, and accounting functions while partnering with cross-functional teams to drive efficiency and profitability.

Responsibilities:

Financial Modeling & Analytics

Develop a deep understanding of the key operational and financial flows across our business — spanning fleet management, rental operations, vehicle remarketing, and our expansion into autonomous vehicles — to build and maintain complex financial models that forecast P&L impacts with accuracy.

Analyze performance trends across business lines, identifying patterns and drivers that inform strategic decisions around cost optimization, revenue enhancement, and operational efficiency.

Monitor industry conditions, market dynamics, and competitive landscape to proactively surface risks and opportunities; translate external insights into actionable recommendations for leadership.

Produce and present regular performance reporting with clear attribution of forecast to actual variances, emerging trends, and areas of opportunity to improve margins and reduce cost.

Business Operations & Process Ownership

Own and optimize core business processes across fleet operations, vendor management, and financial operations

Review actual spend against forecast on a recurring basis, identifying variances and driving root-cause analysis

Identify anomalies in complex invoice workflows (e.g., OEM parts, depot services, insurance, maintenance) and resolve discrepancies cross-functionally

Build and maintain dashboards, reports, and tracking mechanisms that give leadership real-time visibility into fleet health and financial performance

Drive and support automation of manual processes.

Develop business processes to achieve financial goals.

Work on ad hoc strategic and operational projects as needed.

Month-End Close & Financial Operations

Support month-end close deliverables including fleet/operational reporting, accruals, reconciliations, and variance analysis

Partner with FP&A, Treasury, and Accounting to ensure accurate and timely financial reporting

Develop and document standard operating procedures for recurring financial and operational workflows

AV Fleet Operations Support

Support the financial and operational buildout of Flexdrive’s AV fleet management infrastructure as we scale deployments with partners

Develop cost-per-mile models, depot cost analyses, and unit economics frameworks for AV operations

Collaborate with Strategy, Infrastructure, and Fleet Ops teams to translate AV deployment plans into financial projections

Cross-Functional Partnership

Serve as the connective tissue between Business Operations, Finance, Fleet Operations, and external partners

Partner with cross-functional stakeholders to drive operational efficiency, cost optimization, and process improvement

Communicate financial insights and recommendations clearly to both technical and non-technical audiences

Experience:

Bachelor’s degree in Finance, Business, Economics, Accounting, or a related field

5+ years of experience in business operations, financial planning & analysis, or a related analytical role—ideally in the automotive industry with exposure to autonomous vehicles

Advanced proficiency in Excel/Google Sheets including complex financial modeling, scenario analysis, and data manipulation

Strong foundation in accounting principles, financial reporting, and variance analysis

Experience with month-end close processes, accruals, and reconciliation workflows

Demonstrated ability to build and maintain financial models from scratch in a fast-paced, evolving environment

Excellent communication skills with the ability to present complex analyses to senior leadership

Comfort operating in ambiguity and building processes where none exist

Excellent written and verbal communication skills, with the ability to distill complex analyses into clear, executive-ready insights

Exceptional attention to detail and a track record of producing accurate, reliable analytical work

Ability to manage multiple high priority demands simultaneously; ability to achieve success in situations with high degrees of variation and complexity

Bonus Points

Experience in fleet management, rideshare, rental, or autonomous vehicles

Familiarity with vehicle remarketing, wholesale markets, or fleet lifecycle economics

Experience with BI tools (Tableau, Looker, Mode) or SQL for ad-hoc data analysis

Proficient in Salesforce generating and customizing reports and dashboards

Background working in a high-growth or startup environment where you built systems from zero

Background working on cross-functional initiatives that required aligning operational, financial, and strategic objectives

MBA or CPA

Benefits:

Great medical, dental, and vision insurance options with additional programs available when enrolled

Mental health benefits

Family building benefits

Child care and pet benefits

401(k) plan with company match to help save for your future

In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off

18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

Subsidized commuter benefits

Monthly Lyft credits and complimentary Lyft Pink membership

Note: For this role, candidates must reside in states registered for Flexdrive Services LLC.

Flexdrive highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule following the establishment of a Lyft Flexdrive hub or office in Nashville — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Flexdrive considers working in the office at least 3 days per week to be an essential function of this hybrid role. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Nashville area is $88,560 - $110,700, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.