Comcast Business - Senior Sales Engineer
Skills
About the role
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary Responsible for providing subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.
Job Description
Core Responsibilities
Provides timely, technical support and problem resolution for field service questions.
Supports Sales team with product modifications and engineering expertise for custom projects.
Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.
Serves as Subject Matter Expert on Business Class products.
Designs solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth.
Translates complex technical design requirements into information that customers can understand and respond to.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consi
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