Product Engineer, ChatGPT Enterprise

About the Team OpenAI’s ChatGPT Enterprise team sits within the B2B Applications organization and is responsible for making ChatGPT work for businesses at scale. Our goal is to deliver a seamless experience where people can use the same product at home and at work, while meeting the requirements that only enterprises care about—security and admin controls, regulatory compliance (e.g., HIPAA/FINRA), and data / compute residency across geographies. The team’s roadmap spans three core workstreams: enterprise controls, user value & activation, and company-specific products (e.g., Company Knowledge).

About the Role

We’re hiring full stack engineers to build the product experiences that turn ChatGPT into an indispensable tool for teams—while ensuring the trust, controls, and performance enterprises require. This role is especially focused on the user benefit & activation track: designing collaboration experiences, onboarding and engagement loops, and product affordances that help employees discover and adopt advanced capabilities (including agents and custom GPT-style workflows).

In this role, you will:

- Build end-to-end features across frontend, backend-for-frontend, and service layers that improve how teams collaborate and share work in ChatGPT.

- Design activation and engagement systems (e.g., product hooks, discovery surfaces, and admin-to-user rollout flows) that drive adoption across different user cohorts inside an enterprise.

- Partner cross-functionally with engineers working on enterprise controls (security, permissions, compliance, residency) and company knowledge/search to ensure features ship with the right guardrails and enterprise readiness.

- Collaborate with adjacent teams (including API/agent efforts) to integrate agent experiences into the ChatGPT interface in ways that feel native, safe, and scalable for business use.

Your background might look something like:

- 9+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies

- Former founder, or early engineer at a startup who has built a product from scratch is a plus

- Proficiency with TypeScript, React, and other web technologies

- Proficiency in one or more backend languages (e.g., Python, Go, Rust, Typescript or similar) and distributed systems concepts

- Some experience with relational databases like Postgres/MySQL

- Care deeply about reliability, safety, and performance in production environments.

- Interest in AI/ML (direct experience not required)

- Proven ability to thrive in fast-growing, product-driven companies by effectively navigating loosely defined tasks and managing competing priorities or deadlines.

Title note: At OpenAI, research and engineering hires share the internal title Member of Technical Staff. We use Senior Staff externally to signal the depth of experience, ownership, and technical leadership expected for this role.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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