Product Specialist - EDP

Who We Are

PLATO is Canada’s largest Indigenous-owned software testing and technology services company. For nearly 30 years, our expert teams have helped our clients deliver reliable products that users enjoy interacting with.

Our 100% Canada‑based team brings deep experience in QA, software testing, and IT services, along with a shared commitment to collaboration, mentorship, and continuous improvement. We’re a team that shows up for each other, whether that’s tackling complex client challenges or helping colleagues grow through coaching and knowledge‑sharing.

As Canada’s largest Indigenous‑owned software testing company, we’re proud of our roots and our mission to build a stronger, more inclusive technology workforce. At the same time, we warmly welcome applicants of all backgrounds and experiences who are passionate about quality, teamwork, and making an impact.

Contract Duration: Oct 2026 to May 2027

Security Clearance: Reliability or higher is required at time of application

Job Summary:

The Product Specialist - EDP will play a critical role in the Information Technology department, focusing on the development, implementation, and enhancement of our electronic data processing (EDP) solutions. This position requires a proactive individual with a solid understanding of Microsoft Dynamics and Azure platforms to drive product success and ensure alignment with organizational goals.

Key Responsibilities:

Collaborate with stakeholders to gather, analyze, and document product requirements for EDP solutions.

Utilize Microsoft Dynamics and Azure technologies to design and deliver effective product solutions that meet business needs.

Manage the product lifecycle from concept through execution, including product planning, development, and launch.

Conduct market research and competitive analysis to inform product strategy and enhancements.

Monitor product performance and user feedback, implementing necessary adjustments for continuous improvement.

Facilitate training sessions and provide ongoing support to end-users, ensuring optimal product utilization.

Work closely with cross-functional teams including development, marketing, and customer support to ensure product alignment and success.

Maintain thorough documentation of product specifications, processes, and updates.

Qualifications:

Minimum of 5 years of experience in a product specialist or related role.

Proven experience with Microsoft Dynamics and Azure platforms is essential.

Strong analytical and problem-solving skills, with a keen attention to detail.

Excellent communication and interpersonal skills, capable of working collaboratively with diverse teams.

Ability to manage multiple projects simultaneously and meet deadlines.

Enhanced security clearance is required for this position.

Work With Us

At PLATO, we believe that great work happens when people feel supported, connected, and challenged in the right ways. You’ll be part of a collaborative environment where experienced professionals share knowledge, mentor others, and contribute to solving complex, real‑world client projects.

We are committed to inclusive hiring practices and encourage applications from individuals of all backgrounds, including women, persons with disabilities, visible minorities, and Indigenous peoples. If you require accommodation at any stage of the recruitment process, we’re here to support you.

PLATO respectfully acknowledges that we operate on treaty territories, unceded First Nations and Inuit territories, and within Métis homelands. We honour the long history of these lands and actively work toward reconciliation between Indigenous and non‑Indigenous peoples on Turtle Island.