Lead QA Engineer

About us

Our advanced manufacturing sets us apart – we set the lowest tolerances and highest production values to develop machines that not only perform better, but are built better too. Perfectly crafted and pleasing to engage with.

About the role

As Lead QA Engineer, you’ll take on a high‑impact role in our in-house manufacturing facility. Acting as the key connector between factories, customers, and material suppliers, you’ll shape how quality is delivered end‑to‑end—from raw materials to finished motors in the field.

You’ll be empowered to champion the voice of the customer, lead complex quality investigations, and drive meaningful, long‑term improvements across the supply chain. This role offers broad exposure to manufacturing, supplier management, and customer engagement, with real ownership over outcomes. As our quality scope continues to, you’ll help elevate our standards, strengthen cross‑functional collaboration, and play a visible role in shaping future quality processes—making it an ideal opportunity for someone seeking growth, influence, and hands‑on leadership.

1. Be the Voice of Quality & the Customer

Act as the primary quality interface between factories, customers, and suppliers

Lead Voice of Customer (VoC) 8D investigations from issue identification to closure

Manage RMAs and corrective actions to ensure timely, effective resolution

Present customer quality performance and insights to stakeholders

2. Drive Operational and Supplier Excellence

Ensure motor specifications and quality standards are consistently achieved

Own raw material and supplier‑related quality issues, working directly with suppliers to resolve root causes

Conduct on‑site quality verifications at contract manufacturer locations where needed

Drive continual improvement initiatives to reduce PPM defect rates

3. Strengthen Systems, Processes & Governance

Oversee end‑to‑end RMA workflows with contract manufacturers

Maintain accurate QA records, QSI, CoC, and SAP (DDM Motors) data integrity

Create, update, and standardize Operating Procedures and Work Instructions

Build scalable quality practices that support long‑term growth

About you

This role is designed to groom you within the quality team - offering mentorship, cross‑functional exposure, and increasing scope of responsibility to prepare high performers for career progression within the organisation.

A Bachelor’s degree in Engineering, Quality Assurance, or a related discipline

Solid experience in quality engineering, ideally within motor or electronics manufacturing

Proven capability in 8D problem solving, Voice of Customer methodologies, RMA, and CAR processes—demonstrating readiness to lead complex quality issues

Hands‑on experience working directly with suppliers to resolve raw material quality concerns and influence improvement at the source

Strong working knowledge of SAP QA modules and disciplined document management

Clear, confident communication skills with the ability to lead discussions, influence outcomes, and present to senior stakeholders

A collaborative mindset and the ambition to build strong relationships across internal teams, customers, contract manufacturers, and suppliers

Willingness to travel to supplier and CM sites as part of developing end‑to‑end quality leadership exposure

Benefits

Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition. #LI-AK