Healthcare Quality Manager | 3–5 Years Healthcare BPO Healthcare Quality Manager Exp

WE'RE HIRING – Quality Manager | 3–5 Years Healthcare BPO Quality Management Experience | EPIC & RCM Required | Up to ₱120K

Location: Ortigas, Pasig City Work Setup: 100% Onsite Shift: Night Shift Salary Package: Up to ₱120,000 Start Date: ASAP

Job Overview

We're seeking an experienced Quality Manager to lead the Quality Assurance function for a US Healthcare Revenue Cycle Management (RCM) account. This role is responsible for driving quality excellence, leading high-performing QA teams, and ensuring compliance with client standards while continuously improving operational performance.

Qualifications

College Graduate

At least 3–5 years of Quality Manager experience in a Healthcare BPO handling US Healthcare accounts

Strong background in Quality Auditing and People Management

Healthcare Revenue Cycle Management (RCM) experience is required

Hands-on experience using the EPIC Platform

Advanced Microsoft Excel skills

Experience creating dashboards and performance reports from scratch

Strong analytical, leadership, and stakeholder management skills

Excellent communication and presentation skills

Willing to work 100% onsite in Ortigas, Pasig City

Willing to work on a Night Shift

Can start ASAP

Pay: Php100,000.00 - Php120,000.00 per month

Benefits:

Paid training

Work Location: In person