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Desktop Support Technician II

DCH HEALTH SYSTEM

USonsite

About the role

The Desktop Support Technician II role functions at an ITIL Tier 2 support level– which is the first escalation point after the IT Help Desk attempts to resolve a problem. Desktop Support Technician II is responsible for the implementation, troubleshooting and ongoing support of IT Desktop Technology that includes Windows proficiency, software installation, testing desk-side network and phone cable termination, PC imaging, BIOS / Service Pack patching, Desktop ergonomic wire-management, and General Troubleshooting support - applying IT solutions to a wide range of issues. This position is a 100% on-site job, due to the hands-on work and

Questions about this role

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Compensation for Other roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Other hub for United States medians across recent openings.

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