Senior Life Product Manager - Hang Seng Insurance - Hang Seng Bank (HK)

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high-calibre professional to join our department as Senior Life Product Manager.

Principal responsibilities

Being the Life Product management team, develop channel proposition strategy and oversee implementation of product, segment and initiatives to enable business growth and to achieve the company business targets

Lead life insurance product development end-to-end (ideation, design, launch and optimisation), partnering with Distribution (including frontlines and governance teams), Pricing, Operations, Marketing and IT to deliver channel-ready propositions for priority customer segments, and using performance and customer analytics to refine the product strategy and drive business growth

Champion different insurance product initiatives with detailed product intelligence and market research for meeting business targets to facilitate necessary business actions and strategic planning

Build strong relationship and understanding with both of our local and global insurance business and bank partners and identify business opportunities

Contribute to the development, implementation and oversight of policy and governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance

Monitor and analyse the product performance so as to provide strategic product recommendation for business growth and improvement

Ensure effective product compensation scheme for various channels to drive desired sales behaviours

Manage development of effective product strategy with performance monitoring and analysis

Maximize data analytics to identify target customer segments and business potentials

Develop segment strategies and propositions initiatives across channels to drive business goals

Provide ad hoc support in projects and initiatives as assigned

Requirements

Minimum of 10 years' relevant experience in life insurance product development and management

University degree, with actuarial science degree and / or professional qualifications such as FSA or ASA equivalent an advantage

Actuarial pricing experiences is highly preferable

Strong business acumen and marketing sense, excellent problem-solving, analytical and project management skills

Good life insurance product knowledge

Team management experience with good leadership skills is preferred

Excellent communication, negotiation and influencing skills

Good analytical skills and attentive to details

Good leadership skills coupled with a high and demanding benchmark

Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

Proficiency in both English and Chinese

RBW

You’ll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

www.hangseng.com/careers

Issued by Hang Seng Bank Limited