Digital Strategy and Transformation Manager

Responsibilities:

Support to drive digitization of investment and insurance product workflows using emerging technologies (AI, blockchain, tokenization) to enhance efficiency and user experience

Collaborate with Product Managers and key stakeholders to develop the investment/insurance product ecosystem, delivering tangible benefits and addressing business challenges

Enhance client-centric UX/UI design alongside Product Managers, optimizing end-to-end customer journeys and internal processes to elevate service quality

Proactively monitor cutting-edge technology applications and contribute to the formulation of retail banking fintech innovation strategies and roadmaps

Assist to ensure all digital transformation projects adhere to evolving regulatory requirements, risk management standards, and compliance policies through vigilant monitoring

Identify, assess, and mitigate operational, technological, and compliance risks within projects to control potential exposures effectively

Coordinate inner operations and ensure efficient execution of daily tasks and procedures

Requirements:

Bachelor’s degree or higher in Business Administration, Information Technology, Financial Management, Statistics, or a related discipline (preferred).

Minimum 4 years' relevant experience within sizable financial institutions,

Knowledge of GenAI, e-banking, digital financial products, mobile payments, digital currencies, or blockchain-based solutions (advantageous).

Team leadership and project management capabilities (highly desirable).

Innovative mindset coupled with strong organizational coordination and external stakeholder management skills.

Fluency in written and spoken English and Chinese (including Putonghua), with excellent communication abilities.