Automation Engineer

Senior QA Automation Engineer is responsible for ensuring the quality, reliability, performance, and compliance of insurance applications across Policy Administration, Underwriting, Claims, Customer Portals, Mobile Apps, and Digital Platforms through test automation and quality engineering practices.

Senior QA Automation Engineer – General Insurance

Role Purpose

To design, develop, and maintain automation testing frameworks and quality assurance processes for General Insurance applications, ensuring defect-free delivery of business-critical systems while supporting digital transformation initiatives.

Key Responsibilities

1. Test Automation Strategy & Framework Development

Design and implement scalable automation frameworks.

Develop automated test scripts for web, mobile, API, and backend applications.

Establish automation standards, coding practices, and reusable components.

Identify opportunities to increase automation coverage.

2. Insurance Application Testing

Validate end-to-end insurance processes including:

Policy Administration

New Business

Policy Issuance

Endorsements

Renewals

Cancellations

Underwriting

Risk Evaluation

Premium Calculations

Rule Validation

Product Configurations

Claims Management

FNOL (First Notice of Loss)

Surveyor Allocation

Claims Adjudication

Settlement Processing

Fraud Detection Rules

Distribution Channels

Agency Portal

Broker Portal

Bancassurance Integrations

POSP Platforms

Customer Self-Service Portals

3. API & Integration Testing

Validate integrations between insurance core systems and external partners.

Test APIs connected to:

Payment Gateways

Vehicle Databases

Health Networks

CRM Systems

Regulatory Platforms

Perform service-level and integration testing.

4. CI/CD and DevOps Integration

Integrate automated tests into CI/CD pipelines.

Support continuous testing practices.

Improve build quality and deployment confidence.

Monitor automation execution and reporting.

5. Quality Assurance Leadership

Review test strategies and automation architecture.

Mentor junior QA engineers.

Participate in sprint planning and grooming sessions.

Lead defect triage and root cause analysis activities.

6. Performance & Non-Functional Testing

Conduct:

Load Testing

Stress Testing

Performance Benchmarking

Security Testing Coordination

Validate system performance during peak policy and claim periods.

7. Compliance and Regulatory Validation

Verify compliance with:

IRDAI requirements

Data privacy standards

Internal audit requirements

Ensure regulatory changes are adequately tested before release.

Required General Insurance Knowledge

Business Processes

Policy Lifecycle Management

Underwriting Workflows

Claims Processing

Product Configuration

Customer Servicing

Reinsurance Basics

Insurance Products

Motor Insurance

Health Insurance

Property Insurance

Marine Insurance

Liability Insurance

Travel Insurance

Domain Concepts

Premium Rating

Sum Insured

NCB (No Claim Bonus)

Deductibles

Claims Settlement

Endorsements

Fraud Controls

Technical Skills

Automation Tools

Selenium WebDriver

Playwright

Cypress

Appium

API Testing

Rest Assured

Postman

SoapUI

Programming Languages

Java

Python

JavaScript/TypeScript

C#

Test Frameworks

TestNG

JUnit

Cucumber (BDD)

PyTest

CI/CD Tools

Jenkins

Azure DevOps

GitHub Actions

GitLab CI/CD

Database Skills

SQL

Oracle

SQL Server

PostgreSQL

Performance Testing

JMeter

LoadRunner

Gatling

Defect Management Tools

Jira

Azure DevOps

HP ALM

Key Deliverables

Automation Test Strategy

Test Automation Framework

Automated Regression Suite

UAT Support Reports

Test Summary Reports

Performance Test Reports

Release Readiness Reports

Defect Analytics Dashboard

Experience Expectations

8–12 Years

Senior QA Automation Engineer

Automation architecture ownership

Large-scale insurance transformation programs

Team mentoring and stakeholder management

12+ Years

QA Lead / QA Manager

Enterprise Test Strategy

Quality Engineering Transformation

Multi-vendor program management

Sample Job Description

Senior QA Automation Engineer – General Insurance

We are seeking a highly skilled Senior QA Automation Engineer with expertise in General Insurance applications to lead automation testing initiatives across policy, underwriting, claims, and digital insurance platforms. The candidate will be responsible for building automation frameworks, executing automated and API tests, integrating quality gates into CI/CD pipelines, and ensuring delivery of high-quality insurance solutions.

Qualifications

9+ years of QA Automation experience.

4+ years of experience in General Insurance domain.

Strong expertise in Selenium/Playwright and API automation.

Experience with Java/Python and SQL.

Hands-on experience with Jenkins or Azure DevOps.

Knowledge of Policy Administration and Claims systems.

Experience in Agile/Scrum delivery environments.

Preferred Certifications

ISTQB Test Automation Engineer

ISTQB Advanced Test Analyst

Certified Scrum Master (CSM) or SAFe

Azure DevOps Engineer (optional)

Success Metrics

Automation coverage >90%

Reduced regression testing effort

Defect leakage reduction

Faster release cycles

Improved production quality

Regulatory compliance adherence

Pay: ₹2,000,000.00 - ₹2,500,000.00 per year

Benefits:

Health insurance

Leave encashment

Life insurance

Paid sick time

Paid time off

Provident Fund

Work Location: In person