Attendance Support Specialist

About the Team

We are currently seeking an Attendance Support Specialist, who ensures that all students are attending school by sending daily login reminders to absent students. The Attendance Support Specialist manages the documentation of excused and planned absences, runs and reviews attendance and truancy reports, prepares truancy communications. This position represents the school if truancy cases go to court.

About the Opportunity

Collaborates with success coaches and teachers to monitor student attendance trends and inform action plans to increase engagement

Conducts outreach via phone calls, emails, and auto-dial messages to targeted students/families

Oversee absence meetings and attendance intervention plans

Answer questions as they pertain to attendance data i.e. how many hours the student is logging daily, provide support and suggestions in helping to get students on track to ensure they are meeting their minimum daily goals

Collaborates with school counselors and social workers to assist students when additional student support or agency referrals are needed

Maintains a variety of attendance records, schedules, and files for the purpose of documenting and/or providing reliable information

Develops and implements educational workshops related to attendance policies and truancy law for school staff and families

Provide regular updates for staff on student attendance with targets and strategies for improvement

Enter attendance in all applicable databases and systems accurately

Receive, verify, and log absence excuses from parents in accordance with state law defining allowable absences

Manage communication with parents via email and phone to follow up on reasons for absence and submission of excuses

Run attendance reports to identify students needing truancy communications

Prepare and send truancy communications in a timely manner that upholds compliance to state law

Provide Administration with reports and updates identifying truant students

About You

2+ Years of truancy experience in the K-12 educational setting

Knowledge of state school attendance laws and other pertinent laws regarding K-12 education

Bachelor’s Degree Required

Proficiency in PowerSchool (highly desired), Microsoft Office, and Google Suite Products

Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality

Demonstrates a reliable, dependable, and trustworthy work ethic

Ability to manage difficult or emotional client situations

Excellent written and oral communication skills

Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently

Customer service oriented

Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members

Prior experience working in a school setting preferred

Ability to work independently and contribute to a team

Ability to pass federal and state criminal background checks

Ability to lift 25 lbs

Ability to travel up 25% of the time

About Us

“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder

ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.

We offer the following benefits:

Compensation and Benefits: The compensation and benefits information below is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.   The annual starting salary for this position is between $ annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Life benefits – time & peace of mind

Paid time off

Retirement contributions

Optional Basic Life and AD&D insurance

Voluntary life insurance (employee, spouse, child)

Discounted childcare at Early Learning Academies locations

Health benefits – stay well & thrive

Medical, dental, and vision insurance

Employee Assistance Program

Voluntary short-term disability insurance

Voluntary long-term disability insurance

Career benefits – keep growing

Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.