Sales Consultant / Warehouse Store Person - Full Time
About the role
AI Job Summary
Minimum 2 years in retail sales or customer service; balance sales with operational/warehouse tasks.
Provide product/design advice, assist product selection, and process sales and customer orders via POS.
Receive/unpack deliveries, prepare/replenish stock, assist stocktakes and cycle counts.
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Role Type
On-site • Permanent • Full-time • Team Member
Description
At Highgrove Bathrooms, we’ve been helping Australians create beautiful spaces since 2004. As a trusted supplier to tradespeople, builders, renovators and interior designers, we pride ourselves on delivering quality products and exceptional customer service.
We are currently looking for a motivated and customer-focused Sales Consultant to join our team in a full-time permanent position. This is a hands-on retail role that combines showroom sales, customer service, stock handling and general store operations. You’ll combine customer-facing sales with hands-on warehouse work, by driving sales, managing stock and taking ownership of the full customer experience.
If you’re proactive, have a passion for sales, hands-on and ready to step up, this is your chance to build real skills across sales and operations in a growing business.
What You’ll Be Doing
Welcoming customers and providing outstanding service
Assisting with product selection and showroom sales
Providing product and design advice where appropriate
Processing sales and customer orders via POS systems
Maintaining showroom presentation and merchandising standards
Assisting with stock handling, transfers and order preparation
Picking, packing and preparing customer orders
Receiving and unpacking deliveries
Supporting general warehouse and store operations
Assisting with customer enquiries, phone calls and follow-ups
Supporting showroom stock replenishment and presentation
Assisting with stocktakes and cycle counts
What We’re Looking For
Previous retail sales or customer service experience
Ability to balance sales activity with operational/warehouse tasks
Strong communication and interpersonal skills
A proactive and team-oriented approach
Confidence using computer systems and POS software
High attention to detail across orders, stock and customer interactions
Ability to multitask and work in a busy retail environment
Availability to work Saturdays as part of a roster
Forklift licence (advantageous)
Physical Requirements of the Role
This role includes a combination of showroom and warehouse duties and involves regular standing, walking and manual handling tasks, including safely lifting and moving products up to 15–20kg. Reasonable adjustments will be considered in accordance with applicable workplace and anti-discrimination legislation.
Why Join Highgrove Bathrooms?
Staff discounts on premium products
Monthly bonus program based on KPI achievement
Ongoing training and development opportunities
Unlimited access to the GO1 learning platform for personal development
Retail discounts through our HRIS platform
24/7 wellbeing support through our EAP
Applicants progressing to the final stage may be required to complete a criminal history check and pre-employment assessment relevant to the inherent requirements of the role.
Applications will be reviewed as they come in so don’t delay!
Company Overview
Since 2004, Highgrove Bathrooms has been supplying Australians with the highest quality bathroom, kitchen, laundry products and fittings. This is why we continue to be a trusted brand amongst tradesmen, builders, developers, interior designers and DIY renovators.
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