Worcester, USunknownPosted Aug 6, 2026
Posting intelligenceActively listed

About the role

Listing reference: 025992

Listing status: Online

Apply by: 12 August 2026

Position summary

Industry: Pharmaceutical Sector

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Worcester

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.

Job description

Job Objectives:

To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).

To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.

To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.

To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.

To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.

To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.

To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.

To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

SAPC and relevant legal knowledge

Ethical working practice and compliance

Knowledge of stock, cost, risk and compliance management procedures

Knowledge of patient care, professional counselling

Knowledge of customer service excellence

Skills:

Tutorship and coaching skills

Results and target driven

Planning and organising skills

Problem-solving skills

Strong customer orientation

Interpersonal skills (Customer service orientation and effective patient care)

Computer literacy

Strong financial acumen

Competencies:

Essential:

Following instructions and Procedures

Relating and networking

Delivering Results and Meeting Customer Expectations

Desirable:

Relating and networking

Planning and Organising

Coping with Pressures and Setbacks

Entrepreneurial and Commercial Thinking

Working with people

Adhering to Principles and Values

Minimum requirements

Experience:

Retail Pharmacy experience

Unisolve experience

Education:

Essential: Registered Pharmacist with SAPC

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