Roving Personal Banker ROVING Metro Charlotte District

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About this role:

Wells Fargo is seeking a Roving Associate Personal Banker (SAFE) to join our National Branch Network. In this front‑line role, you will provide support across multiple branch locations within an assigned geography, building relationships with customers by supporting everyday banking needs through in‑branch interactions, scheduled conversations, and proactive outreach. You will learn about customers’ goals and connect them to the right banking products, services, and digital tools to help them manage their finances with confidence.

You will support account openings, service requests, and credit applications while working closely with branch teammates across different locations to deliver consistent, high‑quality customer experience. Success is driven by a strong service mindset, sound judgment, flexibility, and effective teamwork in changing branch environments. This role offers meaningful exposure to a large financial institution and serves as a foundation for long‑term growth and career mobility, supported by Wells Fargo’s training and coaching.

In this role, you will:

Provide personalized banking support across multiple branch locations within an assigned geographic area, covering for banker and teller absences and temporarily filling open positions as needed

Adapt quickly to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards

Build lasting customer relationships through proactive, meaningful conversations that support financial well‑being and deepen engagement

Lead discovery driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions

Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals

Support everyday banking needs, including account openings, service requests, and credit applications

Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards

Demonstrate comfort using and adopting digital tools and technologies to enhance customer experience and support evolving banking needs

Deliver accurate, compliant service while exercising sound judgment within defined risk controls

Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise

Required Qualifications:

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Prior experience in financial services or a highly regulated customer‑facing role, demonstrating comfort with structured processes, accuracy, and service expectations

Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement

Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs

Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience

Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed

Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience

Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns

Job Expectations:

Ability to travel 100% of the time within assigned geography. Commute to assigned branch location(s) for the duration of the assignment, with travel expectations aligned to company policy

Ability to work a schedule that will include Saturdays

Support branch operations by flexing between cash handling and customer banking activities, with an emphasis on delivering strong service through account openings and ongoing account support.

SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed (credit score not included) and additional ongoing screening may apply.

This position is not eligible for Visa sponsorship

Posting Locations:

Albemarle Square - 9005 Albemarle Road, Charlotte, NC

Cotswold - 200 South Sharon Amity Road, Charlotte, NC

Dilworth - 1625 South Boulevard, Charlotte, NC

Eastland Mall - 5648 Central Avenue, Charlotte, NC

Medical Plaza - 8300 Medical Plaza Drive, Charlotte, NC

Myers Park - 839 Providence Road, Charlotte, NC

Plaza-Charlotte - 1616 Central Avenue, Charlotte, NC

Sardis Crossing - 1607 North Sardis Road, Charlotte, NC (Home Branch)

University - 8700 J M Keynes Drive, Charlotte, NC

Matthews - 1401 Matthews Mint Hill Road, Matthews, NC

Monroe Mall - 1989 Dickerson Boulevard, Monroe, NC

Pay Range:

This job profile is eligible for a 10% pay differential

Posting End Date:

7 Aug 2026

Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.