现场服务应用工程师
About the role
Job Description
1.负责指定区域High-End LCMS产品的现场安装、操作培训、维修维护、应用支持(食品、环境方向)等工作,包括但不限于高效液相、三重四极杆质谱、飞行时间质谱、离子淌度等相关的硬件、软件及应用等;
2.及时解决客户问题,确保用户满意度,维护良好用户关系;
3.与其他部门同事协作,完成各项售后服务和支持项目;
4.按照公司流程有效的完成其他各项工作。
Qualifications
1.化学、药学、食品、生物学、相关专业本科及以上学历;
2.至少2年以上LC或LCMS操作使用经历或1年以上相关产品的售后服务经验,深入了解相关的仪器工作原理和日常维护操作;
3.喜欢技术钻研,动手能力强,对售后服务工作有兴趣;
4.具有优秀的口头表达和交流沟通能力;
5.具有良好的英文读写和一定的听说能力;
6.能适应高频次的出差节奏。
Additional Details
This job has a full time weekly schedule.
Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations
Travel Required: No
Shift: Day
Duration: No End Date
Job Function: Services & Support
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