Sr. Support Analyst, Fund Ops IT, Information Technology

Key Areas of Responsibilities

End to end delivery of software changes, from requirement inception to production rollout.

Rotation to perform production support tasks, including but not limited to listed below.

Monitoring production environment and act on production incidents

Work on Service Request Fulfillment, Incident Management, Problem Management and Change Management.

Manage weekend events like software releases, BCP testing, exchange rehearsal etc.

Status reporting on Health Checks, Changes, Incidents, Capacity and Performance.

Documentation of Application Knowledgebase, Process.

Make monitoring tool changes aligned with changing requirements or gaps observed/reported.

Proactively highlight risk any observed and suggest ways to mitigate impact.

Suggest new ideas for Automation and be able to implement automation ideas.

Requirements

Computer Science or equivalent degree

6 to 9 years Support experience in an Investment Banking or Financial Domain [Must Have]

Be proficient in at least one of these common programming languages: Java, C#, C++, Typescript, Python, Shell scripting, PowerShell [Must Have]

Strong in SQL, Linux, Scripting using Bash / Ksh.[Must Have]

Familiar with DevOps stacks like Git, Bamboo, Jenkins, Docker, Kubernetes.

Strong understanding in entire software lifecycle, from development to production support

5+ years of experience in managing multiple applications which include in-house developed or vendor based applications.

Strong problem-solving and analytical skills.

Strong desire to learn new technologies and equities trading workflow.

Open-minded to adopt and propose best practice.

This role is for night shift ( 9pm – 6 am)

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