Senior Support Analyst, FIX connectivity, Information Technology

citicclsa

Pune, INonsitePosted Jul 29, 2026
Posting intelligenceActively listed

Skills

bloomberggrafana

About the role

Key Areas of Responsibilities

Support Analyst will be part of the Global FIX connectivity team responsible for handling FIX connectivity requests from clients, vendors, brokers and exchanges.

The duties include daily trading operations desk support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O desk.

The duties also include FIX testing & certifications of FIX clients, FIX vendors, FIX brokers, internal & external dark & lit pools & exchanges.

The person should be able to understand & work with infra teams to setup connectivity between external parties and with the firm and able to maintain FIX network relationship.

Support analyst will be working closely with regional FIX teams in Hong Kong, Pune, New York, Japan, London and Sydney.

Requirements

6 – 8 years experience with 3 minimum of 3 - 5 years proficiency in FIX technology with good experience in FIX certification and FIX client on-boarding

Proven experience in Cameron FIX or Appia or other FIX engines

Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program FIX environment

Excellent knowledge of SWAP, Future & Options business in a DMA & DSA FIX environment

3-5 years of experience in a Broker / Dealer environment

Good knowledge of exchange rules of Asian markets (HK/China CONNECT/JP/KR/SG/TW/AU/IN/ID)

Good understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like China Connect, Korea, Taiwan and India

Good understanding of Order Management Systems like Fidessa, Flextrade etc

Good understanding of Front end systems like Bloomberg, ITG etc

Good exposure in FIX testing tools like VeriFIX

Good exposure in FIX monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc

Good exposure in change & incident management tools like SNOW

Must be self-starter and be able to work independently

Willing to undertake other Trade Support functions

Ready to work in Trading floor (high pressure environment)

Excellent communications skills and the ability to interact with Vendors and Traders

FIX development skills (not mandatory but good to have)

Rollout FIX projects individually

Knowledge of SRE will be added advantage

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