Site Services Coordinator

Job Summary

Are you ready to support payroll, employee services, labor relations, and workforce development while helping drive operational excellence within a dynamic manufacturing environment?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Food Ingredients: Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers.

The role is based in Tecomán, Colima (on-site role) . Be part of a collaborative, people-focused, and results-driven team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

Coordinate site payroll administration processes, ensuring accurate and timely payroll execution while maintaining compliance with company policies and labor regulations

Serve as the primary liaison between the site and payroll teams to resolve payroll discrepancies and employee inquiries

Act as the site-level liaison between employees, union representatives, plant leadership, and Human Resources to support positive labor relations

Coordinate employee communications, meetings, workforce-related actions, and follow-up activities with employees and union representatives

Manage site training programs, training matrices, qualification records, and compliance with mandatory training requirements

Support onboarding, transfers, promotions, offboarding activities, employee documentation, and workforce administration processes

Coordinate employee engagement, wellness, recognition, and workplace culture initiatives

Maintain workforce records and prepare reports related to payroll, attendance, training compliance, and headcount metrics

Support internal and external audits while ensuring compliance with company policies, labor regulations, and administrative procedures

What Makes You the Right Fit

Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, Psychology, Industrial Engineering, or a related field

Experience in payroll administration, employee services, labor relations, workforce administration, or Human Resources support functions

Knowledge of labor regulations, payroll processes, personnel administration, and workplace policies

Experience working with unionized workforces or labor relations processes is preferred

Experience coordinating training programs, employee records, and workforce documentation

Strong organizational skills with the ability to manage multiple priorities and administrative processes

Experience working with Enterprise Resource Planning (ERP) systems and Microsoft Office applications

Intermediate to advanced English communication skills, both written and verbal

Strong communication, interpersonal, problem-solving, and stakeholder management skills

How Would You Stand Out?

Experience supporting manufacturing, food ingredients, food processing, or industrial operations

Experience coordinating employee engagement, workforce development, or training initiatives

Proven ability to build strong working relationships across employees, leadership teams, union representatives, and support functions

Why Choose Us?

Opportunity to play a key role in supporting people, operations, and workforce development within a global organization

Exposure to payroll administration, labor relations, employee services, and training management activities

Collaborative and people-focused work environment

Professional growth and development opportunities within a multinational company

Cross-functional exposure across Operations, Human Resources, Finance, and Plant Leadership teams

Opportunity to contribute to products enjoyed by consumers around the world

For your awareness, IFF has announced its intention to sell its Food Ingredients Business to CVC Capital Partners. The sale is presently expected to close in the first half of 2027, pending regulatory approvals and other closing conditions. The Food Ingredients business unit will remain a part of IFF until close and, at such time, it will transition to CVC Capital Partners. In applying for this position, you acknowledge your awareness that the position is a part of the Food Ingredients business unit and has been identified to transition to CVC Capital Partners.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more