Securities Operations Associate for Brokerage Tax Operations

About this role:

Wells Fargo is seeking a Securities Operations Associate.

We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

In this role, you will:

Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations

Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low risk tasks and deliverables with narrower impact

Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures

Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals

Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation

Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation

Resolve low complexity escalated issues within the scope of responsibility in Security Operations

Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests

Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work

Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies

Required Qualifications:

6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Financial services experience or a combination of the following: customer service, operations, financial services, accounting, business processing, analytical, financial, clerical, or call center.

Brokerage operations experience

Tax Reporting/Cost Basis experience and Corporate Actions experience.

Extensive Microsoft Excel spreadsheets experience related to importing, exporting, and manipulating data with the use of formula and coding.

Strong attention to detail and accuracy skills.

Ability to read, analyze, and interpret documents/reports.

Amenable to work onsite at Five/Neo Building 31st Street BGC Taguig City on a permanent night shift schedule

Job Expectations:

Perform a variety of operational tasks for requests related to client's cost basis information that requires general knowledge of unit functions and systems.

Complete tasks on a given Service Level Agreement and Meets or Exceeds Quality standard every review period.

Review and resolve time sensitive and/or less complex to moderately complex requests/complaints.

Handle critical production or escalation issues.

Research cost basis and account valuation inquiries

Document and track completion of request on a daily basis.

Work under minimal supervision.

Consistent execution of agreed action items, and policies & procedure.

Develop and maintain expert knowledge of all work types.

Assist in creating or revising departmental procedures.

Assist in process training.

Perform quality audit of all work types.

Complete all trainings within the deadline (web-based trainings, document submission, etc.)

Attend all necessary forums, meetings, etc. as advised by OM.

Initiate/suggest process improvement ideas to increase efficiency.

Perform other AD HOC tasks given by OM.

Posting End Date:

12 Aug 2026

Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.