Technology Support Engineer

THE WORK: Discover new opportunities to collaborate and contribute to impactful decisions. You will collaborate and manage the team to perform effectively, engage with multiple teams, and provide solutions to challenges that arise within your immediate group and across various teams. This role will involve sharing expertise in Enterprise Network Operations to foster a supportive and innovative environment. We look forward to welcoming your enthusiasm and insight to help shape successful outcomes.

Ensure production systems are available and operating according to defined service level agreements.

Drive incident and outage resolution while maintaining clear and timely communication.

Facilitate the restoration of service to the production environment efficiently and effectively.

Establish and maintain disaster recovery procedures to safeguard operational continuity.

Maintain data retention practices in alignment with organizational policies and standards.

HERE'S WHAT YOU WILL NEED:

Advanced proficiency in Enterprise Network Operations.

A minimum of 2 years of experience in relevant related skills.

Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

Intermediate proficiency in problem solving.

Advanced proficiency in communication.

Intermediate proficiency in critical thinking.

Beginner proficiency in project coordination.

Intermediate proficiency in analytical skills.