Services Lead Remote Sales

Job Description:

Responsibilities

The Services Lead - Remote Sales is responsible for driving service sales growth across an assigned customer portfolio by developing customer relationships, identifying opportunities, and expanding service offerings. This role will also provide team guidance and support in driving commercial outcomes.

Key Responsibilities

Drive growth of service revenue through proactive remote selling activities.

Build, manage, and maintain a healthy service opportunity pipeline.

Identify opportunities for spare parts sales, modernization projects, preventive maintenance services, and service contracts.

Promote cross-selling of Schneider Electric service offerings across multiple business units.

Engage customers through outbound sales activities while responding to inbound inquiries.

Develop trusted customer relationships and become a key advisor for service-related needs.

Understand customer installed base and identify opportunities for upgrades and modernization.

Offer and close standard service proposals and work closely with operational teams for complex opportunities.

Collaborate with Sales, Marketing, Operations, and Product teams to maximize business opportunities.

Maintain customer records and opportunity updates within CRM tools.

Support customer escalations and help improve customer satisfaction metrics.

Provide coaching, mentoring, and day-to-day guidance to team members.

Lead a team of four remote sales representatives while ensuring performance targets are achieved.

Support business growth across Pacific countries through remote engagement and sales initiatives.

(External) English Qualifications:

Required

Bachelor's degree in Engineering, Business, Sales, Marketing, or related discipline.

Proven experience in Technical Sales, Service Sales, Inside Sales, or Remote Sales environment.

Experience selling industrial, electrical, automation, or power-related solutions.

Strong communication, negotiation, and customer relationship management skills.

Demonstrated ability to manage a sales pipeline and achieve sales targets.

Strong stakeholder management and cross-functional collaboration skills.

Ability to work independently while leading and influencing a team remotely.

Experience in customer-facing sales environments.

Advantage:

Experience selling:

Low Voltage (LV) Circuit Breakers

Medium Voltage (MV) Circuit Breakers

Variable Speed Drives (VSD)

Preventive Maintenance Services

Modernization and Upgrade Solutions

Spare Parts & Lifecycle Services

Understanding of Non-Secure Power products and services.

Team Lead or Second-Line Leadership experience.

Knowledge of Schneider Electric products and services.

SAP experience

Engineering background is an advantage but not mandatory.

Ideal Candidate Profile

The successful candidate possesses a blend of technical sales expertise and leadership capability. They understand how to position service solutions beyond traditional maintenance and can identify opportunities for modernization, upgrades, and lifecycle extension of customer assets. They are commercially driven, customer-focused, and capable of leading a remote sales team while supporting growth across Pacific markets.

Local Benefits (English):

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits - it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

Country-specific programs and initiatives may be available.

(External) English Company Boiler Plate:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here