Credit Manager

Job Description:

The Credit & Collections Manager is an individual contributor responsible for leading credit and collections activities for the Philippines. This role acts as the Country Lead for credit and collections, partnering closely with Sales Leaders and Country CFO to manage customer risk, ensure timely collections, and support business operations.

This position plays a critical role in maintaining cash flow, mitigating risk, and ensuring strong stakeholder alignment across the business.

What will you do?

1. Accounts Receivable (AR) Management

Minimize overdue accounts through effective AR processes and controls.

Oversee accurate and timely issuance of customer invoices

Ensure proper allocation and reconciliation of incoming payments

Monitor AR aging reports and proactively address overdue balances

Communicate with customers regarding outstanding invoices and payment follow-ups

Investigate and resolve billing discrepancies or disputes in a timely manner

Adhoc:

Review and approve credit memos, adjustments, and refunds

Perform periodic customer account reconciliations

Ensure accurate cash application processes

Assess and recommend bad debt provisions

2. Credit Control & Risk Management

Mitigate credit risk while enabling business growth.

Core Responsibilities:

Assess the creditworthiness of new and existing customers

Review and adjust customer credit limits based on risk analysis

Partner with Sales and Finance teams to establish appropriate credit terms

Manage relationships with credit insurance providers to secure coverage

Adhoc:

Develop and enhance credit policies and procedures

Implement risk mitigation strategies and internal controls

Lead and facilitate credit committee meetings

3. Collections Management

Optimize cash flow and reduce bad debt exposure.

Conduct collection calls and follow-ups with customers

Issue dunning letters and payment reminders

Negotiate payment plans for delinquent accounts

Escalate critical collection issues to senior management when needed

Adhoc:

Coordinate legal actions for severely overdue accounts

Engage and manage third-party collection agencies

Evaluate and recommend accounts for write-off

4. Reporting & Analysis

Deliver accurate insights to support financial decision-making.

Prepare and analyze AR aging reports

Support cash flow forecasting activities

Track and report key performance indicators (e.g., DSO, collection effectiveness, bad debt ratio)

Adhoc:

Support internal and external audits

Conduct root cause analysis for delayed payments and recommend corrective actions

5. Credit Insurance Management

Ensure optimal utilization of AR insurance coverage.

Coordinate with brokers on reporting, premiums, and policy administration

Work with insurers to secure ground-up or single-risk coverage

Monitor and optimize insurance coverage to mitigate financial exposure

Who would be successful?

3–5 years of experience in Credit & Collections or Accounts Receivable

Strong interpersonal and stakeholder management skills (expected at a senior level)

Proven experience in Credit assessment, Credit insurance

Hands-on experience with Oracle ERP is an advantage

Experience handling project-based billing or complex accounts

Exposure to multinational or regional stakeholder environments

Background in managing end-to-end AR and collections lifecycle

Strong communication and negotiation skills

Ability to influence stakeholders (especially Sales and Finance leaders)

Analytical mindset with strong attention to detail

Proactive problem-solving and ownership

Ability to work independently in a fast-paced environment

(External) English Qualifications:

What's in it for me?

High-visibility role where your decisions directly impact financial performance

Opportunity to shape credit strategy and drive meaningful process improvements

Supportive team culture that invests in your professional growth

Work environment that values both strong results and positive relationships

Bring your credit expertise to a team that's ready to welcome you - apply today!

Local Benefits (English):

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits - it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

Country-specific programs and initiatives may be available.

(External) English Company Boiler Plate:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here