Senior Manager - Data Science

At American Express, our Global Commercial Services (GCS) business powers millions of businesses worldwide. Within GCS Marketing, the AIM (Analytics, Investment & Marketing Enablement) team serves as the analytical engine driving profitable growth, smarter investments, and differentiated customer value.

We are a high-impact, fast-moving team that blends advanced data science, deep business context, and innovation to influence strategy at scale. If you’re excited about solving complex problems, building production-grade models, and shaping how we engage customers - this is your opportunity to make a measurable difference.

Minimum Qualifications

Bachelor’s degree in a quantitative field (e.g., Statistics, Mathematics, Engineering, Economics) or equivalent practical experience

3+ years of experience in data science, decision science, or advanced analytics , ideally in financial services or a related industry

Proven ability to apply modern machine learning techniques to solve real-world business problems

Strong problem-solving skills with the ability to translate ambiguous business questions into analytical frameworks

Hands-on experience with Python, PySpark, and SQL

Solid understanding of data mining, feature engineering, and model evaluation techniques

Preferred Qualifications

Master’s or PhD in a quantitative field

Experience building and deploying models in production environments

Familiarity with marketing analytics, customer targeting, or credit/risk modeling

Strong storytelling skills with the ability to influence non-technical stakeholders

What Sets You Apart

You think like an owner and care about business impact - not just model accuracy

You’re curious, experimental, and constantly exploring new techniques and approaches

You thrive in a collaborative environment and enjoy turning data into strategy

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.