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Assistant Manager - Policy Issuance

Axis Max Life Insurance

Remoteremote globalPosted Aug 6, 2026
Posting intelligenceActively listed

Skills

excel

About the role

Job DescriptionPositionExecutive / Asst. Manager – Policy IssuanceNo. of Position 1DepartmentUW, Claims Policy IssuanceFunctionPolicy issuanceReporting toChief ManagerBand5BLocationGurugramLast Date of Submission-JOB SUMMARY

KEY RESPONSIBILITIES

Operations Management: Managing workflow system/policy login system Handle production IT issues.

Responsible for identification and resolution of IT issues.

Ensuring systemic resolution of IT production outages.

Identify and support new development areas to make customer journey smoother.

Will need to work with internal stakeholders including IT, Field ops for closure / RCA and resolution of IT stuck cases and their respective follow ups till issue get resolve permanently.

Measures of Success

Adherence to timely mail response, Resolution of IT issues, testing and launch timelines

Timely monitoring and closure of defects

Timely defect free delivery of new Tech requirements

Key competencies/skills required

Excellent Verbal Written Communication Skills with ability to handle business partner

Multi-tasking capabilities with Eye for Detail.

Knowledge of MS-Excel/ WORD

Desired qualification and experience

Graduate / Post-Graduate in any discipline

2-3 years of relevant work experience in Operations

Questions about this role

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