Employee Services Process Lead

About The Role

You will be responsible for overseeing and improving business processes within an organization.

This role involves streamlining operations, enhancing efficiency, and ensuring compliance with company standards. The Process Lead collaborates with cross-functional teams to identify areas of improvement, implement best practices, and lead process optimization initiatives.

Key Responsibilities:

Act as a key advisor providing insights and recommendations on process changes -related strategies, investments, and risks.

Influence organizational strategies by leveraging deep knowledge of technical, regulatory, and operational trends in

Drive cross-functional initiatives to align technical capabilities with business needs, enabling innovation and efficiency across the company.

Work with teams across departments (e.g., HR, Finance, IT, Manufacturing) to prioritize initiatives and implement and standardize best practices,

Lead change initiatives by helping teams adapt to new processes and ensuring smooth transitions.

Facilitate training and communication on new procedures.

Define and monitor key performance indicators (KPIs) to assess the effectiveness of process improvements.

Report on process performance and improvements to senior management.

Manage process improvement projects from planning through implementation, ensuring they are completed on time and within budget.

Ensure all practices, procedures, and technologies are compliant with relevant industry standards, certifications, and regulatory requirements.

Analyze current processes to identify inefficiencies, bottlenecks, or areas for improvement.

Ensure that business processes are efficiently designed, scalable, and consistently executed across the organization.

Identify opportunities to leverage technology and automation to improve processes.

Serve as the primary point of contact for CoEs, HR Operations, external partners, vendors, to support problem solving and roll out of new initiatives,

Develop and maintain internal documentation, technical reports, and guidelines to ensure continuous improvement in compliance, process efficiency, and technical execution.

Coordinates globally BAU deliverables/reporting – on demand

Leadership & Teamwork

Live the Dyson Behaviors appropriate to the individual and the role; ingenious, explorer, fighter and shrewd.

Demonstrate a positive attitude and inspire confidence when faced with uncertainty and change.

Bring drive, energy and pace to project activity.

Foster a collaborative learning environment and provide guidance on complex technical issues as they arise.

Develop and maintain strong relationships with the relevant travel stakeholders in different countries and markets within the business to ensure consistent and aligned delivery of the travel program.

Demonstrate the importance of subject matter expertise through example.

Role model the adoption and leverage agile ways of working.

Make time and care about personal development maintaining a live development plan.

About You

Min Bachelor’s degree in Business, Operations Management, or a related field

Specific experience and industry knowledge required.

Familiarity with HRM systems (e.g., Workday) and workflow automation tools.

Experience in cross functional projects.

Strong analytical skills with the ability to identify process inefficiencies and recommend solutions.

Excellent communication and collaboration skills

Ability to drive process standardization and continuous improvement.

Proven ability to work in a team environment with strong analytical and problem-solving skills.

Demonstrated interpersonal skills, customer management skills, analytical, change management and communication skills.

Reward package

Starting salary from PLN 131,600 annually, with potential for a higher offer based on skills and experience

Performance bonus opportunity

Employee Capital Plan (PPK)

Employee Savings Plan (PPO)

Company-paid life insurance

Holiday allowance

Allowance for corrective glasses and contact lenses

Subsidised on-site canteen

Exclusive discount on Dyson products

Comprehensive private medical insurance

Employee Assistance Programme (EAP)

Benefits platform with Multisport card

#LI-KH1