Coord-Housekeeping

Additional Information

Job Number26078927

Job CategoryHousekeeping & Laundry

LocationCampo Santa Maria del Giglio 2467, Venice, Italy, Italy, 30124

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Housekeeping Coordinator.

It is a full-time role (40-hour working week made of 8 hours per 5 days and 2 days off).

This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.

What we offer

Professional career progression at international level in 10.000 Marriott hotels

Learning and development opportunities online, on the job and in-class

Discounts on hotel rooms, gift shop items, food and beverage

Encouraging management & Team-spirited colleagues

Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program

Canteen service and uniform

What you’ll do

Assist manager and supervisors in inspecting guest rooms, public areas, etc. after being cleaned by Housekeeper to ensure quality standards.

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.

Assist Housekeeping management in managing daily activities.

Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.

Document issues with discrepant rooms with the Front Desk.

Under the guidance of a supervisor, prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift.

Complete required paperwork.

Use company tools, such as GXP and Opera for department operations

Follow all company and safety and security policies and procedures;

Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.

Ensure uniform and personal appearance are clean and professional.

Maintain confidentiality of proprietary information; protect company assets.

Support all co-workers and treat them with dignity and respect.

Support team to reach common goals.

Comply with quality assurance expectations and standards.

Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by the Housekeeper Manager.

Follow Standard Operating Procedures and the brand guidelines

What we’re looking for

You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week).

At least intermediate Italian and English

Previous housekeeping supervisory experience is a big plus

Understanding of rooms operations and luxury hospitality

Ideally, technical knowledge of Opera

Reliability, Motivation, attention to details

Strong passion for luxury housekeeping standards and procedures

The Luxury Collection Hotels & Resorts, con oltre 120 proprietà in più di 35 Paesi, offre la promessa di esperienze autentiche che creano ricordi duraturi e preziosi. Con oltre 100 anni di esperienza iniziata nel 1906 con il marchio italiano CIGA, una collezione delle proprietà più celebri e iconiche d'Europa, il brand vanta una solida base su cui si fonda la nostra continua evoluzione, volta a superare i desideri dei viaggiatori amanti del lusso.