Network Consultant - L2

About Gruve

Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

Position summary:

We are seeking a skilled and proactive Network Consultant to support the enterprise network infrastructure of our global clients in a 24x7 operational environment. The ideal candidate will have a strong background in managing corporate network environments, both on-premises and cloud-based, and will be responsible for resolving complex technical issues, driving infrastructure improvements, and supporting critical network operations.

Note:

This position is specifically designed for professionals with a background in corporate or enterprise networking. Candidates whose experiences are primarily in ISP NOC operations, telecom core infrastructure, customer provisioning, desktop support, field support (across ISP, telecom, or banking sectors), or Level 1 monitoring roles are therefore discouraged from applying.

Key Responsibilities:

Manage and support enterprise-grade network infrastructure, including hybrid cloud environments (AWS/Azure)

Configure and troubleshoot network components including routers, switches, SD-WAN, firewalls, VPNs, wireless controllers, and load balancers

Manage cloud networking components such as VPCs, VNets, NSGs, subnets, and cloud gateways

Provide L2-level troubleshooting for complex network and infrastructure issues

Independently perform L2-level activities for infrastructure upgrades, hardware refreshes, patching

Execute network changes following ITIL-based incident and change management practices

Participate in major incident management (P1/P2) and support on-call rotations

Ensure compliance with security and audit standards; participate in infra-audits

Collaborate with vendors for issue resolution and escalations

Mentor L1 team, support knowledge sharing, and drive operational excellence in shift-based support

Contribute to internal documentation, SOPs, and knowledge base updates

Required Skills & Qualifications:

Total Experience: 4 to 7 years

Relevant Network Experience (Enterprise/Corporate): 4 to 6 years

Proven hands-on L2-level experience with enterprise networking technologies (Cisco, Juniper, Fortinet, AWS, Azure, etc.)

Familiarity with network security best practices and configurations

Ability to work in 24x7 shift operations, including night/weekend rotations

Industry certifications such as CCNA, CCNP, JNCIS, Fortinet NSE, or equivalent

Preferred Skills & Qualifications:

Bachelor's in computer science/IT/Electronics Engineering, M.C.A. or equivalent University degree

Exposure to infra-audits, compliance processes, and security controls

Strong documentation, verbal and written communication skills

Good analytical, problem-solving, and decision-making skills

Why Gruve

At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.