Studio Services Coordinator (Working Student)

At AKQA, (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

As part of our Studio Services and Front of House teams at AKQA, you are committed to ensuring that world-class customer service, delivery and communication is always provided to our clients, guests and employees.

ROLE REQUIREMENTS

Be the go to person for the day to day support of teams across the office

Meet and greet: professional guest greeting and recognising regular guests; greeting new employees

Meeting rooms: assist with room requests or conflicts

Security passes: issue and cancel all security passes

Provide admin support across agency: print address labels, organise the purchase and delivery of gifts, assist with binding/laminating, book taxis and couriers

Support central IT team with onboarding and offboarding

Handle basic maintenance tasks safely, practically and with strong attention to detail.

Carry out tasks on our daily checklist at appointed times throughout the day, ensuring that they are performed to a consistently high standard and on time. These tasks include: ensuring adequate lighting, comfortable temperature and a safe working environment; studio equipment checks and maintenance

QUALITIES AND CHARACTERISTICS

Build strong relationships with teams across the AKQA Campus

Make a positive contribution to the team and receive positive feedback

Receive a consistently high level of internal and external client satisfaction

Constantly strive to improve AKQA service levels, processes and procedures

Build successful partnerships with clients, guests and colleagues, cultivating world-class relationships

Strong interpersonal skills, including good communication skills

Strong problem-solver with high attention to detail

Proficient in Microsoft Office, including Outlook with good numerical skills

EU working rights are required. Either through a EU Citizenship or Study Programme in Germany

Hours TBD

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.