[Singapore] Manager – Product Lifecycle Management

Company Description

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective.

As we continue to grow and our business, we are looing for a talented individual to join us as a Manager – Product Lifecycle Management.

Based in our regional office in Singapore, the incumbent will be accountable for the coordinated and disciplined management of pharmaceutical products throughout their entire lifecycle across the ASIA region, from late‑stage development and launch transition to growth, maturity, optimization, and saturation.

The role exists to lead to ensuring products remain supply‑reliable, cost‑effective, compliant, and operationally fit‑for‑purpose at every stage of their lifecycle, while driving out avoidable risks, inefficiencies, and complexity. This is achieved through strong cross‑functional coordination, structured lifecycle governance, and lead to drive timely decisions at different stages.

As regional PLM process owner, the position establishes and maintains common lifecycle management process, tools, and review mechanisms across Asian markets, ensuring alignment with global policies while accommodating local regulatory, commercial, and operational requirements. The role acts as a key integrator between Supply Chain, Regulatory Affairs, Quality, Technical Operations, Finance, and Commercial functions to translate lifecycle strategy into executable actions.

Job Description

What you will do

A. Product Lifecycle Governance & Transparency

Own and govern regional Product Lifecycle Management (PLM) for Asia across all stages:

Introduction / Launch

Growth

Maturity

Optimization

Saturation

Define lifecycle stages including:

Clear criteria

Decision frameworks

Governance requirements at each stage

Drive lifecycle recommendations and escalations, ensuring:

Timely decision-making

Execution accountability across data owners

Develop and maintain a Product Lifecycle Dashboard covering:

Strategic, high-risk, and supply-critical products

Lifecycle stages, risks, assumptions, and action plans

Lead regular lifecycle review forums to:

Align cross-functional priorities

Manage trade-offs and decisions

Ensure lifecycle decisions are:

Properly documented

Clearly communicated

Consistently executed across markets

B. KPI & Performance Accountability

Lead execution of approved projects ensuring:

Right quality, cost, time, and launch volume

Drive operational efficiency through:

Optimized batch sizes

Minimization of obsolescence and write-offs

Optimize supply network design for:

Cost efficiency

Agility

Capacity across lifecycle stages

Leverage data to improve:

Timeliness

Quality of lifecycle decisions

C. Launch Transition & Lifecycle Stabilization

Act as regional coordinator transitioning products from NPI to steady-state lifecycle management

Monitor and stabilize post-launch performance across:

Supply

Quality

Financials

Operations

Coordinate corrective actions for post-launch issues, including:

Supply disruptions

Demand volatility

Cost deviations

Compliance risks

Capture and embed lessons learned into:

PLM processes

NPI governance

D. Supply, Cost & Complexity Optimization

Drive lifecycle-based initiatives to:

Improve supply resilience

Reduce cost of goods and landed cost

Simplify SKU, packaging, and portfolio complexity

Represent Supply Chain in NPI upstream evaluations, including:

CMO strategy

Site/network changes

Packaging and sourcing decisions

Partner with Finance to assess:

Cost evolution

Margin impact

Financial trade-offs

E. Change, Risk & Obsolescence Management

Coordinate implementation of lifecycle-related changes involving:

Product, process, supplier, site, and artwork updates

Proactively identify lifecycle risks such as:

Aging products and declining demand

Regulatory changes

Supply fragility and obsolescence

Support Business Continuity Planning (BCP) and mitigation strategies

Manage end-of-life (EOL) processes by ensuring:

Early planning

Controlled execution

Cross-functional alignment

F. Stakeholder & Governance Management

Serve as the regional PLM interface between global teams and Asia markets

Consolidate lifecycle insights into structured inputs for:

SCM leadership

Regional governance forums

Enable data-driven decision-making with:

Robust data

Cross-functional collaboration

Build strong partnerships across:

Supply Chain

Quality

Regulatory

Finance

Commercial teams

Represent Asia in global projects and programs, sharing:

Best practices

Continuous improvement initiatives

G. Additional Responsibilities

Perform other duties as assigned

Qualifications

What you will bring to the role

A minimum of relevant Business/Science degree and/or a 7-10 years of Project Lifecycle Management (PLM).

Experience of working in accordance with quality standards e.g. GxP

Attention to details (follow through from scope to execution excellence) is key to success of the role

Strong mindset to continuous improvements on Process, Tools used in Project Life Cycle Management

Ability to work towards and deliver tight timelines to support ad-hoc business needs, and identify what helps are needed, with no compromise on quality

Ability to successfully collaborate with broader teams in an international environment

Ability to work autonomously, with Initiative and problem-solving skills with growth mindset

Be both flexible and comfortable in a fast-paced, changing environment

Strong communication skills and interpersonal skills

Strong planning, organizing and coordinating skills

Experience in Project Management is preferred

Knowledge of packaging, graphics and printed components is preferred

Fluent in English, and preferably one other Asian language

Good Microsoft skills especially Excel, Word, PowerPoint, MS Project as well as MS Visio

Understand ethics, compliance, and business conduct issues pertaining to Pharma industry

Additional Information

Grow your career at Santen

A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in ophthlamology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.