Account Manager, Client Service

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

WHO WE ARE LOOKING FOR:

Do you love finding new ways to tackle a client's problem? Are you a good listener who values empathy, integrity? Is your middle name ‘Grit’ and do you love collaboration, too? Do you enjoy developing relationships? Here at The Trade Desk, we're in search of Account Managers who are master relationship builders, strategic sellers and creative problem solvers to join our growing team.

What you'll do

Own and grow a roster of key agency accounts ensuring long term partnerships and measurable business impact

Demonstrate strong commercial acumen by identifying upsell opportunities, pitching new solutions, and driving revenue growth within accounts.

Champion collaboration with Trading and Sales teams to rapidly onboard new customers and identify opportunities to existing accounts

Become an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaigns

Provide continual training to clients as new features are added to The Trade Desk

Work with Product Management to help define features and drive enhancements to The Trade Desk platform

Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides

Take accountability and initiatives for client outcomes, ensuring satisfaction, retention, and achievement of performance targets.

Adopt a proactive and hand-son approach in solving client challenges, troubleshooting issues, and ensuring seamless execution of campaigns.

Who you are:

Bachelor’s Degree with at least 4-5 years of online advertising experience and at least 2 years of client-facing experience

Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies

Ability to identify revenue opportunities within existing accounts, pitch new solutions persuasively, and drive incremental business growth.

Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms

Experience managing CPA, CPC, and CPM marketing campaigns

Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets

Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment

Effective time management skills – ability to prioritize and meet deadlines

You are proactive and are driven by curiosity and a commitment to continuous learning, while approaching every challenge with empathy and integrity

Please reach out to us at accommodations@thetradedesk.com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

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