Account Executive - Services

Meet The Team

Our Team – Services Sales & Buying Programs Team – is covering BeNeLux. We are looking for a sales specialist to cover CGEM Accounts in the Benelux. Our Team is passionate about positioning whole broad portfolio of Cisco Services – Support, Consulting, Packaged, Software, Buying programs and Learning Services across our cluster. Services & Buying Program Sales is a highly respected team of services and buying program professionals working closely with Cisco customers and Partners, driving the development of new business models, solutions & ways of working. Team is cooperating with various Cisco organizations in driving services and buying program sales opportunities.

Success is directly associated with creating strong and meaningful customer relationships and attainment of sales targets from net-new services growth and growth of buying programs in your assigned accounts. You will collaborate with the extended account team: Account Manager, Sales Engineering, Solutions Architects, Software and Service Renewal Managers, Delivery, Legal, Finance and our Partner ecosystem to develop services & buying programs strategies and drive new opportunities to closure.

Your Impact The role is within the Benelux Services & Software Sales Organization. Our Vision is to drive customer business outcomes and improve our relevance in core markets. We achieve lifecycle selling by integrating our software, services, and adaptable commercial models, to provide outstanding customer results. We have 3 pillars of growth: customer relevance, talent acceleration and One Team, One Voice.

In the Account Executive – Services & buying program role and as a key member of the account team, you will drive customer experience transformation & intimacy and lead the services & buying program strategy within our largest accounts. The role will be crucial in growing Premium Services offerings and penetration within our customers and in improving our New, Recurring Annual Services ACV, within buying programs is a very important financial metric for Cisco.

You will provide leadership in the customer account with respect to Cisco Services & Buying programs and drive the execution of customer/partner facing activities to conclusion in a quality, timely, and appropriate manner. It will be important for you to develop a deep knowledge of the customer and their needs to ensure you can provide a first-class solution. You will be the expert on Cisco strategic services & buying program and advise the sales team and/or partner on the best services solution and buying program to achieve customer outcomes and value realization throughout the customer lifecycle.

Minimum Qualifications

Minimum 10 years of sales experience, preferably selling Services & Buying programs in Benelux.

University or College Degree in Management, IT, Finance, Economics or Business Management

Knowledge of Cisco’s or a competitor’s Professional / Advanced Services portfolio Expertise in Outside-In / Consultative selling / Buying Programs.

Understanding of Key Drivers and Strategic Imperatives of relevant Industry.

Proficient in English language.

Excellent communication skills (facilitating meetings and briefing senior management).

Pro-active approach, preferably with strong leadership skills.

Some travel may be required.

Preferred Qualifications

Strong services sales experience in IT or related industry and experience selling through channel partners

Ability to uncover and understand customer strategies and objectives; identify and lead multiple buyer personas (c-level, technical, economic, etc.). Ability to tailor messages to an appropriate audience.

Solution selling skills aligned to each customer’s unique business problems and strategic objectives.

Ability to develop positive relationships based on deep understanding of the customer's perspective.

Collaborate and drive cross functional team within Cisco through influence to desired outcomes.

Ability to work with different cultures and nationalities often working virtually.

Persistence & resourcefulness – being able to challenge & not take ‘no’ as an answer

Proficient in Dutch language.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.