Security Account Executive

Job Description

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Role Overview

The Security Account Executive is responsible for generating new business, expanding existing accounts, and supporting customer retention across an assigned territory. Success in this role comes from developing trusted customer relationships, identifying profitable sales opportunities, and delivering a strong post-sale experience that reinforces long-term loyalty.

Key Responsibilities

Promote and sell Johnson Controls Security services and technology within an assigned territory.

Build new market share by selling to new local commercial customers. existing accounts by selling add-ons, amendments, conversions, and upgrades.

Renew existing customer agreements and support resale opportunities.

Identify prospects using creative lead-generating techniques and maintain a strong pipeline of opportunities.

Develop productive working relationships with customers, Centers of Influence, and internal partners.

Create and execute call plans, follow-up strategies, and territory management routines that support consistent activity.

Maintain complete product and service knowledge, process work orders accurately, and complete required paperwork according to standardized procedures.

Conduct post-installation follow-up to confirm commitments were met and customer expectations were achieved.

How You Will Do It

Own outcomes with accountability and integrity by following Johnson Controls Security policies, procedures, products, programs, and services in every customer interaction.

Stay close to the customer by listening carefully, understanding their security needs, and recommending solutions that fit their priorities.

Build pipeline deliberately through creative lead generation, referrals, Centers of Influence, and disciplined prospect follow-up.

Manage your territory with focus by setting call plans, prioritizing opportunities, and using time effectively to move sales forward.

Improve every day by learning the full product and service line through training, reading, and research, then applying that knowledge with confidence.

Win as one team by collaborating with customers and internal stakeholders, sharing information clearly, and removing obstacles that slow progress.

Close the loop after installation by following up with customers, confirming commitments were met, and strengthening satisfaction and retention.

Qualifications

High school diploma or equivalent.

Excellent oral, written, and presentation skills.

Ability to present to senior-level executives within customer and Johnson Controls Security organizations.

Ability to work a full-time schedule.

Availability for local travel.

Nice to Have

College degree.

At least 2 years of successful commercial sales experience in security, IT, or another technology sales environment, with consistent quota attainment.

Why Join Us

You will join a collaborative team environment with on-the-job and cross-training opportunities, plus a strong commitment to safety through the Zero Harm policy. This is an opportunity to represent a respected security brand, build lasting customer relationships, and help commercial clients strengthen confidence in their operations. If you are ready to grow your sales career with Johnson Controls Security, we invite you to apply.

HIRING SALARY RANGE: $53,400 - $80,250 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.