Hub Manager - Ops & BD

Responsibilities & Key Deliverables

1. Operations Management

Oversee operations and maintenance of 25 rental machines within the hub

Ensure timely servicing, uptime, and optimal utilization of all machines

Coordinate with technical teams for repairs and preventive maintenance

Monitor operational performance metrics and drive efficiency improvements

2. Entrepreneur Relationship Management

Act as the primary point of contact for 25 local rental entrepreneurs

Build strong, trust-based relationships and ensure high engagement

Support entrepreneurs in day-to-day business operations

3. Entrepreneur Acquisition (Business Development)

Scout and onboard 25 local entrepreneurs through: Data-backed calling, field outreach, referrals and local networks

Evaluate candidates for entrepreneurial capability

Drive expansion of the hub by identifying new opportunities

4. Training & Capability Building

Conduct onboarding and training programs for entrepreneurs

Ensure understanding of: Machine operations, basic troubleshooting, customer handling, business management fundamentals

Provide ongoing support and resolution of queries

5. Demand Generation & Market Development

Support entrepreneurs in generating demand through: Field demonstrations, local branding initiatives, promotional campaigns

Work closely with marketing teams to execute localized growth plans

6. Digital & Social Media Support

Assist entrepreneurs in leveraging online and social media platforms

Support execution of digital marketing campaigns

Enable entrepreneurs to build local visibility and customer engagement

Experience

Experience: 2-5 years

Industry Preferred

operations, rural business, agri-tech, or a similar

Qualifications

Bachelor’s degree in [Agriculture / Engineering / Business / Related Field]

General Requirements

Machine uptime and utilization rates

Entrepreneur onboarding and retention

Revenue / demand generated per hub

Customer satisfaction and service quality

Campaign effectiveness and local market penetration

Our commitment to Diversity, Equity, and Inclusion

Job Segment: Engineer, Engineering