Head of People Operations (US)

CSC Generation is the AI-native holding company re-engineering omnichannel retail. We acquire iconic brands and transform them with Genesis, our operating platform combining a Data Fabric, Automation Engine, proprietary tools, and shared services to modernize operations, elevate customer experience, and margins. With $1B+ in revenue across 13 brands, our portfolio includes Sur La Table, Backcountry, One Kings Lane, and others that serve as real-world innovation labs.

Reports to: Chief Administrative Officer

About the Role Most companies are layering AI onto legacy HR processes. We're doing the opposite. We're hiring a Head of People Operations (Director Level) to design and lead an AI-native people function where performance management, talent development, and workforce planning are powered by intelligent systems, not adapted from old ones. This role partners closely with leaders across the company.

Success in the first year looks like a functioning AI-enabled talent infrastructure, a high-performing People Ops team, and measurable improvement in how we develop and deploy people across the portfolio.

The CSC Generation family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact hrbenefits@cscshared.com.

For US-based candidates, this posting is intended for candidates that reside in the following states: AZ, DE, FL, GA, IN, LA, MI, MS, MO, NV, NC, OK, PA, TN, TX, UT, WV, WI, and WY.