Campus Undergraduate Summer Internship Program - 2027 Product & Capabilities, Enterprise Shared Services- New York, NY

Business Unit/Role Specific Information

Enterprise Shared Services (ESS) comprises key functions that are core to the company’s operations, including Global Real Estate & Workplace Experience, Global Supply Management, Business Resilience & Corporate Functions Governance, Aviation, Internal Fraud, and Global Security. ESS helps keep our company growing and puts our colleagues at the center of everything they do by delivering best-in-class services that power safe, resilient, and efficient operations around the world.

The ESS Product & Capabilities internship provides broad exposure to teams that deliver products, platforms, reporting, governance, process improvement and technology enablement across ESS. The intern will support cross-functional priorities and explore practical applications of GenAI, intelligent automation and advanced analytics.

Minimum Qualifications

Currently enrolled in a full-time bachelor's degree program, with an anticipated graduation date between December 2027 and June 2028.

Pursuing a degree in business, technology, data analytics, computer science, engineering, operations, risk management, or a related field.

Demonstrated interest in product management, technology, operations, process improvement, analytics, or artificial intelligence.

Strong analytical and problem-solving skills, with the ability to organize information and draw practical conclusions.

Strong written and verbal communication skills and the ability to collaborate effectively with diverse teams.

Ability to manage multiple priorities and deliver high-quality work with attention to detail.

Proficiency in Microsoft Excel and PowerPoint.

Preferred Qualifications

Coursework, projects or activities involving data, AI, automation, agile methods or digital products.

Experience with Tableau, Power BI, ServiceNow, Archer or similar platforms.

Ability to connect project work to broader business outcomes and adapt quickly to feedback.

Interest in responsible innovation and the effective use of AI within strong governance and control practices.

Demonstrated teamwork, integrity, and commitment to an inclusive environment.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counselling support through our Healthy Minds program

Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site .

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.