Technical Specialist

Technical Specialist - Santiago, Chile

InterSystems has been active in Chile since 2007, and our TrakCare HIS solution is pivotal in changing the way healthcare is delivered in Chile and LATAM. Our TrakCare HIS solution is key to enabling better patient care, enabling efficiency, and reducing costs. It collects, processes, and stores clinical and administrative data.

In 2026, our InterSystems Chile Office operation will continue to grow, with customers from the private sector in Chile and LATAM. We are currently hiring Technical Specialists who will be based out of our Santiago office but who are willing and prepared to travel to where many of our current and prospective customers are based.

The Technical Specialist will be responsible for site-specific software development activities and will ensure that the software satisfies project specifications and is delivered and deployed in accordance with project requirements.

The Technical Specialist must be available to visit client sites (e.g., hospitals/laboratories) and implementation partners for technical support and/or to provide technical training. International travel may be required.

Responsibilities:

Liaise with clients or business analysts regarding ongoing enhancement requests

Liaise with clients or business analysts on any requests for new or modified reports

Advise and assist Project Managers during implementation

Manage the resolution of any outstanding acceptance issues before and after the project goes live

Develop and provide technical support for software customizations such as JavaScript, interfaces, reports, extracts, data migration, upgrades, and conversions

Provide technical support for troubleshooting and performance analysis for related areas

Support and testing of all InterSystems-related utilities, such as patching tools, version control tools, data migration tools, and print services

Production of technical documentation such as reference materials, installation instructions, user guides, knowledge-base articles, and specifications

Responsible for participating in on-site technical implementations

Responsible for participating in the 24-hour extended support period

Qualifications:

5 years of experience

Knowledge of web-oriented languages, including JavaScript and HTML

Knowledge of programming languages – like Java, C++, PHP or Python

Experience with SQL, data modeling, data analysis, and database methodologies

Well-versed in Internet / Intranet concepts

Experience in the integration of health information systems. Ideally, HL7 / FHIR framework experience

Ability to design and write technical documents

Proven ability to lead and deliver results as required within specific time frames

Experienced in client-focused interaction

Good presentation and communication skills

Ability to conduct training and develop training materials

Ability to work within a team in a multi-cultural environment and also independently with little supervision

Available for work outside of office hours and willingness to travel

Passion for learning new technologies and applications

Education & Training:

University degree or equivalent work experience

Experience with InterSystems technology and healthcare systems is highly desirable

Location: Ciudad Empresarial, Huechuraba

Esta oferta se enmarca en la Ley N°21.015 de Inclusión Laboral de Personas con Discapacidad. InterSystems promueve la igualdad de oportunidades y la no discriminación en todos sus procesos de reclutamiento y selección, asegurando procesos inclusivos y accesibles, en conformidad con la normativa laboral vigente en Chile.

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

AI Disclaimer

InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.

Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.