Sales Engineer

Job Summary

Based in our Singapore office, the Sales Engineer will provide guidance in the use of InterSystems' products as they best suit the requirements of the customer and its market. Product and business strategies are coordinated with the InterSystems Sales Team to apply existing and new products to customers' database and application needs.

This is a comprehensive and challenging role, requiring a mix of solution design skills, hands-on coding, presentation skills, technical architecture, sales awareness, business acumen, evangelism, mentoring and training. The Sales Engineer should have a strong technical background within healthcare software.

This role requires regular travel across SE Asia.

Responsibilities

Investigate & demonstrate the use of InterSystems products with other 3rd party technologies.

Manage the technical relationship with customer accounts, ensuring that they are aware of the latest product capabilities.

Identify new opportunities within existing accounts.

Build and demonstrate Proof of Concepts (POCs) for prospects and customers to illustrate the suitability, ease of use, performance, features, and reliability and/or connectivity capabilities of InterSystems technology.

Participate in business and detailed technical discussions at all levels and in all departments of the customer's organisation to foster the adoption, use and deployment of InterSystems’ technologies.

Recommend technical architecture, database schema, design patterns, migration and upgrade strategies and operational best practices.

Install InterSystems software and assist with benchmarking exercises to determine optimal deployment configurations.

Work as a hands-on lead application developer to coach partners and prospects, particularly in the early stages of adoption or during particularly technically challenging projects.

Provide application programming in a variety of InterSystems technologies, and other technologies.

Give corporate presentations to InterSystems' customers and prospects at site visits, marketing events and such venues. Topics include strategic and tactical considerations across both technical and business directions. Provide technical product demonstrations.

Carry out formal training courses in InterSystems technologies.

Support customers and prospects during beta test programmes or pre-launch activities and provide feedback to the software development groups.

Assist with troubleshooting and interact with the World-wide Response Centre (WRC) to support resolution of technical problems.

Provide consulting services for the Sales Department and other InterSystems departments (Marketing, Support, Development, Documentation among others) as requested.

Design technical architecture with IRIS and other solutions.

Connect with Subject Matter Experts (SME) to identify solutions

Providing recommendations and roadmaps for proposed solutions

Performing design, debug, and performance analysis on solutions

Documenting and sharing best practice knowledge for new solutions

Advocating for process improvements and helping develop solutions

Regularly communicating new features and benefits to partners, customers, and other stakeholders

Providing technical leadership to a team throughout the project lifecycle

Developing proof-of-concept projects to validate your proposed solutions

Reviewing and validating solutions designs from other team members

Experience & Qualifications

Broad knowledge of IT Industry issues & trends including integration and cloud, with specific vertical market & technical knowledge in Integration (SOA, ESB, EAI, ETL, BI…).

Proven leadership or technical management in an application development environment

Highly experienced programming with demonstrable current hands-on expertise in object-oriented languages such as C#, C++ or Java / Jakarta EE.

Highly knowledgeable in Python development

Experience with clinical systems, EPRs, Health Exchange and protocols in healthcare, HL7 FHIR and IHE.

Ongoing experience within the design, development & deployment of complex applications.

Knowledge of application frameworks, application servers and server-less programming models.

Knowledge of agile software development processes and continuous development.

Extensive use of 2 or more databases such as InterSystems Caché, Oracle, SQLServer, PostgreSQL, Informix or DB2/UDB, including designing logical and physical database schema, good SQL and JDBC/ODBC expertise, installation and configuration skills, and performance tuning.

Proven business analysis and problem solving skills

Understanding of the business considerations of application development, support and deployment

Excellent analytical skill

English language fluency

Software Engineering experience.

Familiarity with modern AI technologies, including Generative AI, LLM integration, Agentic AI systems, and applied machine learning frameworks.

Education and Training

Degree in Computing or a related discipline

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

AI Disclaimer

InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.

Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.