Solutions Architect - MS D365

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

As a Solutions Architect working remote in the US, you will work closely with a wide range of clients around the globe to deliver exceptional experiences by helping them identify their business pains, then turning around to develop and implement useful and relevant technology-based solutions to meet those needs. Our consultants take clients on a journey through strategy, implementation, customization, and support, ensuring exceptional customer experience at every step of the way. As a Solutions Architect, you will elevate TTEC Digital's relationships with our accounts by approaching them through a customer experience lens and architecting bleeding-edge technology solutions which address their business challenges. In addition, you will be a thought leader both internally and externally, always embodying our core values of innovation, passion, excellence, and integrity.

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

As a Solutions Architect working remote in the US, you will work closely with a wide range of clients around the globe to deliver exceptional experiences by helping them identify their business pains, then turning around to develop and implement useful and relevant technology-based solutions to meet those needs. Our consultants take clients on a journey through strategy, implementation, customization, and support, ensuring exceptional customer experience at every step of the way. As a Solutions Architect, you will elevate TTEC Digital's relationships with our accounts by approaching them through a customer experience lens and architecting bleeding-edge technology solutions which address their business challenges. In addition, you will be a thought leader both internally and externally, always embodying our core values of innovation, passion, excellence, and integrity.

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Team Overview For ten years in a row our Microsoft practice has achieved Microsoft's Inner Circle Award designation and we have been recognized as 'Partner of the year for Microsoft Dynamics 365 Service', ‘Partner of the year for Microsoft Dynamics 365 Marketing’ and as a Partner of the year finalist for ‘Intelligent Sales & Marketing’. In addition to our ongoing Gold Partner status, our competencies range from software development and deployment of Dynamics 365, to Power Platform, Azure and Microsoft 365. In mid-2022, the team was also named as one of only a handful of launch partners for the Microsoft D365 Contact Center. Our integrated team approach of experienced CX engineers, developers, data scientists, and solution architects, design, deploy and support complex and fully integrated digital solutions that are focused on creating an exceptional customer experience.

About Us Avtex is now TTEC Digital. The acquisition aligns to TTEC’s continued focus on fueling experience transformations. Our deep expertise in the most innovative and disruptive brands in the digital industry enables our clients to provide amazing customer experiences.

TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

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