Senior Business Data Analyst

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The Senior Business Data Analyst partners with business and technical teams to deliver data-driven solutions that support strategic decision-making. This role leads analytics initiatives end-to-end—translating business needs into actionable insights, ensuring high-quality data delivery, and driving measurable business outcomes.

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The Senior Business Data Analyst partners with business and technical teams to deliver data-driven solutions that support strategic decision-making. This role leads analytics initiatives end-to-end—translating business needs into actionable insights, ensuring high-quality data delivery, and driving measurable business outcomes.

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About Us TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

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