UAS Technician

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role

Zipline is seeking Aviation Maintenance Technicians who have sound judgment, excellent interpersonal skills and high standards. Success will require attention to detail, a safety-oriented attitude, flexibility, and enthusiasm for cutting-edge technology. Problem solving and solution oriented thinking while adhering to company standards are key to success in this role.

What You'll Do

You will be responsible for executing scheduled and unscheduled aircraft maintenance programs ensuring aircraft and associated elements conform to high standards, are in a safe operating condition and that all procedures are followed and documented appropriately. This role works closely with engineering, flight operations, and other teams to solve problems.

Adhere to and perform work in accordance with Zipline’s Continuous Airworthiness Maintenance Program (CAMP)

Perform UAS Maintenance in accordance with Zipline’s General Maintenance Manual (GMM) and Federal Aviation Administration regulations

Travel within the service area to perform in-site maintenance of Zipline aircraft systems

Troubleshoot, repair, and replace parts in accordance with manufacturer manuals

Maintain accurate aircraft maintenance records and document work associated with scheduled and unscheduled maintenance.

Meet continuing training requirements to maintain certifications and qualifications.

What You'll Bring

Basic engineering knowledge: mechanical, electrical and software

Mechanical and electrical integration and assembly and experience performing precision work with hand tools

This role is classified as a Safety Sensitive opportunity, and is therefore subject to pre-employment and random drug and alcohol testing

Must be available to travel 80% during first month of employment to attend Zipline’s training program

Must be able to support shift work including, but not limited to days/evenings, weekends

Must be able to travel 5-10%, as necessary

Must be eligible to work in the U.S.

Must be able to receive FAA Repairman Certification

Ability to lift and or move up to 55 pounds

Must have a valid US Driver's License

50% travel required for first 3 months of employment. Travel expenses covered by Zipline.

Preferred Qualifications

Prior experience in aircraft maintenance or similar technician role

Experience in the use of procedure manuals, training materials, and operational procedures for sUAS operations

Excellent customer service skills, including the ability to communicate clearly and empathetically with customers, resolving inquiries and concerns promptly and professionally to ensure a positive experience.

What Else You Need to Know

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.