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Travel Support Specialist – Client Services

destinationknot

Charlotte, USremote country$25k-$65k/yrPosted Aug 3, 2026
Posting intelligenceActively listed

About the role

Job Title: Travel Support Specialist – Client Services

Location: Remote

About the Role

We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you. \n

Responsibilities:

Respond to client inquiries about existing or upcoming trips.

Resolve travel issues (delays, cancellations, schedule changes) in real time.

Communicate with airlines, hotels, and tour providers to make changes.

Confirm itinerary details, send reminders, and provide travel tips.

Document interactions and maintain client records in our CRM system.

Requirements:

Previous experience in a travel agency or customer support role.

Strong attention to detail and excellent communication skills.

Ability to work flexible hours, including evenings or weekends if needed.

Tech-savvy and comfortable using booking platforms and CRMs.

Why Work With Us?

Remote work and flexible schedule.

Growth path into full-time travel advisor or team lead roles.

Travel discounts and ongoing professional development.

\n $25,000 - $65,000 a year \n

Compensation

This Customer Success Manager role pays $25k-$65k/yr. Within typical range for customer success manager roles in United States.

Questions about this role

Click "Apply with AI Applyd" above and you are done. Your resume is rewritten for this advert, the screening questions are answered, and it is submitted on destinationknot's own hiring system. No retyping your history, no fourteen tabs, no evening lost.

Compensation for Customer Success Manager roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Customer Success Manager hub for United States medians across recent openings.

You never touch the form - the application is filled and submitted for you on destinationknot's own hiring system. It is not marked sent when we press submit. It is marked sent when a confirmation from their system arrives at the address we apply with, and your dashboard shows which stage each application is at until then.

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