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Remote Hotel Reservations Specialist | Customer Support

destinationknot

Baltimore, USremote country$45k-$65k/yrPosted Aug 3, 2026
Posting intelligenceActively listed

About the role

Location: Remote (U.S.) Employment Type: Flexible Remote Position Industry: Travel & Hospitality

About the Role We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.

Key Responsibilities Process and confirm hotel bookings through preferred travel partners Communicate with clients regarding rates, availability, and details Provide professional customer service via phone, email, or chat Research properties and destination amenities to match client needs Maintain accurate records of reservations and client preferences

What You’ll Bring Exceptional communication and organization skills Enthusiasm for travel, hotels, and guest satisfaction Self-discipline and accountability in a remote environment Basic computer proficiency and comfort learning new systems

What We Provide 100 % remote structure with flexible scheduling Access to professional travel training and certification paths Mentorship and advancement opportunities within Destination Knot Access to industry discounts after completion of onboarding

Start your remote career in travel with a team that values service, growth, and professionalism.

Compensation

This Customer Success Manager role pays $45k-$65k/yr. Within typical range for customer success manager roles in United States.

Questions about this role

Click "Apply with AI Applyd" above and you are done. Your resume is rewritten for this advert, the screening questions are answered, and it is submitted on destinationknot's own hiring system. No retyping your history, no fourteen tabs, no evening lost.

Compensation for Customer Success Manager roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Customer Success Manager hub for United States medians across recent openings.

You never touch the form - the application is filled and submitted for you on destinationknot's own hiring system. It is not marked sent when we press submit. It is marked sent when a confirmation from their system arrives at the address we apply with, and your dashboard shows which stage each application is at until then.

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