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Hospitality Customer Coordinator – Hotel Reservations (Remote)

destinationknot

New York, USremote country$45k-$65k/yrPosted Aug 3, 2026
Posting intelligenceActively listed

About the role

Job Title: Hospitality Customer Service – Hotel Reservations (Remote) Company: Destination Knot Job Type: Flexible Schedule | Remote Work

About Destination Knot: Destination Knot is a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail.

Position Overview: We are seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free. This position is ideal for individuals who enjoy working with people, have excellent communication skills, and want flexibility in their work environment.

Key Responsibilities: Communicate with clients to understand their hotel needs, preferences, and budgets Provide accurate information about hotel options, pricing, and amenities Assist clients with making and managing reservations Maintain accurate records of client interactions and bookings Respond to inquiries promptly and professionally via phone, email, or online platforms Collaborate with team members to ensure client satisfaction Stay current on travel trends, hotel offerings, and industry updates

Requirements: Strong communication and customer service skills Friendly, professional demeanor with attention to detail Ability to work independently and manage multiple tasks Basic computer proficiency and reliable internet connection Interest in hospitality, travel, and creating memorable guest experiences Previous experience in customer service, hospitality, or reservations is a plus but not required

What We Offer: Flexible, remote work environment Comprehensive training and access to industry tools and booking systems Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks Opportunities for personal and professional growth

Ready to provide outstanding service while helping clients book their ideal hotel stays? Apply today and join the Destination Knot team!

Compensation

This Hospitality role pays $45k-$65k/yr. Within typical range for hospitality roles in United States.

Questions about this role

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Compensation for Hospitality roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Hospitality hub for United States medians across recent openings.

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